Checkpoints And Error Codes Index - IBM pSeries 670 Service Manual

Checkpoints and Error Codes Index

The following table is an index to the checkpoints or error codes that you may receive to help diagnose a
failure. Locate the code you received, and follow the instructions to determine your next step.
8-Digit Error Code What You Should Do
or
4-Digit Checkpoint
0000 xxxx Operator Panel Error Codes
Go to "Operator Panel Error Codes" on page 351, and follow the instructions in the operator
panel error code table.
1xxx xxxx System Power Control Network (SPCN) Error Codes
1. There may be additional error codes and information in the service processor error log.
2. Confirm this is the first error code that caused the failure, as described in "Confirming
3. Did you come to this step from step 2?
2xxx xxxx Firmware Error Codes
Go to "Firmware/POST Error Codes" on page 413, and follow the instructions in the firmware
error code table.
348 Eserver pSeries 670 Service Guide
The system must be powered off to examine the contents of the service processor error
log.
a. Is the system still powered on?
NO Go to step2 below.
YES Ask the customer if the system can be powered off, then go to step 1b.
b. Can the system be powered off?
NO Go to step3 below.
YES Power off the system, then Go to step2 below.
Initial Error Code" on page 346.
NO Go to "SPCN Error Codes" on page 352 with the error codes you already have
and follow the instructions in the SPCN error code table.
YES Go to "SPCN Error Codes" on page 352 with the error code(s) from step 2 and
follow the instructions in the SPCN error code table.