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3. When the prompt F2 for Diagnostics appears, press F2.
4. From the top of the screen, select Hardware Info.
5. From the list, select BMC Log.
For complete information about using the Configuration/Setup Utility program, see
the Installation and User's Guide.
POST error codes
The following table describes the POST error codes and suggested actions to
correct the detected problems.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 7981," on page 53 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
Description
062
Three consecutive startup failures
101, 102, 106
System and processor error
18
BladeCenter HS20 Type 7981: Problem Determination and Service Guide
Action
1. Run the Configuration/Setup Utility program,
select Load Default Settings, make sure that the
date and time are correct, and save the settings.
2. Reseat the following components one at a time,
in the order shown, restarting the blade server
each time:
a. (Trained service technician only) Battery
b. (Trained service technician only)
Microprocessor 1
c. (Trained service technician only)
Microprocessor 2
3. Replace the following components one at a time,
in the order shown, restarting the blade server
each time:
a. Battery
b. (Trained service technician only)
Microprocessor 1
c. (Trained service technician only)
Microprocessor 2
d. (Trained service technician only) System
board assembly
1. Reseat the microprocessor and then restart the
blade server.
2. Replace the following components one at a time,
in the order shown, restarting the blade server
each time:
a. (Trained service technician only)
Microprocessor 1
b. (Trained service technician only)
Microprocessor 2
c. (Trained service technician only) System
board assembly
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