Map 1322: End Of Call Map For Systems With Service Focal Point - IBM pSeries 670 Service Manual

MAP 1322: End of Call MAP for Systems with Service Focal Point

Note: If you are working on a system that not managed by an HMC go to "MAP 0410: Repair Checkout"
in the RS/6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems
Step 1322-1
For future reference, record the SRC or symptom and the location code of the FRU you replaced.
Step 1322-2
For Service Focal Point operating instructions, refer to "Service Focal Point" on page 4. At the HMC, open
Service Focal Point and examine the service action event log for any open service action events.
Step 1322-3
Are there any service action events that are open?
No If the system attention LED is still on, use the HMC to turn off the LED as described in "Resetting
the System Attention LED" on page 25. This completes the repair, return the system to the
customer.
Yes Go to "Step 1322-4".
Step 1322-4
Record the list of open service action events.
Step 1322-5
From the list of serviceable events recorded in "Step 1322-4", perform "Step 1322-6" through "Step
1322-33" on page 138 for each open service action event.
Step 1322-6
Determine the error class of the serviceable event. Record for future use.
Step 1322-7
Examine the details of the open service action event.
Is the error code associated with this service action event the same as recorded in "Step 1322-1"?
No Go to "Step 1322-8".
Yes Go to "Step 1322-11" on page 136.
Step 1322-8
Examine the FRU list of the service action event.
Are there any FRUs listed for the service action event?
No Go to "Step 1321-11" on page 127.
Yes Go to "Step 1321-9" on page 127.
Chapter 3. Maintenance Analysis Procedures
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