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IBM eServer pSeries 610 6C1 Installation Manual

Ibm eserver pseries 610 unix server installation guide
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ERserver
pSeries 610 Model 6C1 and Model 6E1

Installation Guide

SA38-0597-02

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  Summary of Contents for IBM eServer pSeries 610 6C1

  • Page 1: Installation Guide

    ERserver pSeries 610 Model 6C1 and Model 6E1 Installation Guide SA38-0597-02...
  • Page 3 ERserver pSeries 610 Model 6C1 and Model 6E1 Installation Guide SA38-0597-02...
  • Page 4 A reader’s comment form is provided at the back of this publication. If the form has been removed, address comments to Information Development, Department H6DS-905-6C006, 11400 Burnet Road, Austin, Texas 78758-3493. To send comments electronically, use this commercial internet address: aix6kpub@austin.ibm.com. Any information that you supply may be used without incurring any obligation to you.
  • Page 5: Table Of Contents

    Contents Safety Notices. . vii Rack Safety Instructions . . vii Electrical Safety . . viii Laser Safety Information . . ix Laser Compliance . . ix Data Integrity and Verification . . xi About This Book . xiii ISO 9000 .
  • Page 6 Step 1. Considerations Before Running This Procedure . . 29 Step 2. Loading the Diagnostics . . 29 Step 3. Running System Verification . . 29 Step 4. Performing Additional System Verification . . 30 Step 5. Stopping the Diagnostics . .
  • Page 7 Indicator Panel . . 84 Component LEDs . . 85 Reporting the Problem . . 85 Repair Action . . 86 Chapter 5. Hardware Problem Determination . . 87 Problem Determination Using the Standalone or Online Diagnostics . . 87 Problem Determination When Unable to Load Diagnostics .
  • Page 8 Checking the Current Firmware Levels . 119 Updating System Firmware . . 119 Index . 121 Installation Guide...
  • Page 9: Safety Notices

    Safety Notices A danger notice indicates the presence of a hazard that has the potential of causing death or serious personal injury. Danger notices appear on the following pages: v viii v 22 v 33 A caution notice indicates the presence of a hazard that has the potential of causing moderate or minor personal injury.
  • Page 10: Electrical Safety

    Electrical Safety Observe the following safety instructions any time you are connecting or disconnecting devices attached to the workstation. DANGER An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the devices that attach to the system. It is the responsibility of the customer to ensure that the outlet is correctly wired and grounded to prevent an electrical shock.
  • Page 11: Laser Safety Information

    CAUTION: All IBM laser modules are designed so that there is never any human access to laser radiation above a class 1 level during normal operation, user maintenance, or prescribed service conditions. Data processing environments can contain equipment transmitting on system links with laser modules that operate at greater than class 1 power levels.
  • Page 12 Installation Guide...
  • Page 13: Data Integrity And Verification

    Users should periodically check the IBM support websites for updated information and fixes applicable to the system and related software.
  • Page 14 Installation Guide...
  • Page 15: About This Book

    ISO 9000 registered quality systems were used in the development and manufacturing of this product. Online Publications IBM Eserver pSeries publications are available online. To access the online books, visit our Web site at: http://www.ibm.com/servers/eserver/pseries/library/hardware_docs/ Related Publications The following publications provide additional information about your system unit: v The Eserver p Series 610 Model 6C1 and Model 6E1 User’s Guide , order number...
  • Page 16: Ergonomic Information

    The Healthy Computing Web site gives ergonomic guidelines to help you understand the ergonomic considerations that you should know when working at a computer workstation. The address is: http://www.us.pc.ibm.com/healthycomputing Trademarks The following terms are trademarks of International Business Machines Corporation in...
  • Page 17: Chapter 1. Setting Up The Server

    Chapter 1. Setting Up the Server Follow the procedures in this chapter to set up your server. Step 1. Check Your Inventory Model 6E1 and Model 6C1 h ″About Your h Books, CD-ROM & h Power cables (2 h 9-pin to 25-pin serial other media Machine″...
  • Page 18: System Unit (Model 6E1 Or 6C1)

    System Unit (Model 6E1 or 6C1) Model C1 Model E1 I BU Model 6C1 (Rack Mount) Only hRack Mounting h2 Rack Rails hCable Management hRack Mounting Kit Template Envelope contains: 8 rail screws, 12 rack screws, 24 cage nuts (12 for square holes and 12 for round holes) Installation Guide...
  • Page 19: Step 2. Need Help

    Step 2. Need Help? If you encounter difficulties while setting up your system unit, contact your sales representative for assistance. Step 3. Read the Safety Notices Before continuing, read the following safety information. Do not plug any cables into the system unit, adapters, or electrical outlets until you have reviewed this information.
  • Page 20: Step 4. Are You Installing A Model 6C1 (Rack Mount)

    Step 4. Are You Installing a Model 6C1 (Rack Mount)? If you are installing a Model 6C1, continue with this step. If you are installing a Model 6E1 (Tower), go to “Step 7. Are All of the Internal Options Installed?” on page 12. You will need the following items: v Rack Mounting Template v 2 Rack Rails...
  • Page 21: Step 5. Attach The Mounting Hardware To The Rack Enclosure

    Step 5. Attach the Mounting Hardware to the Rack Enclosure 1. Install the cage nuts for the rack rails and the cable management arm on the mounting rails of the rack enclosure. Note: You must align the rack rails correctly. Otherwise, the installation cannot be completed successfully.
  • Page 22 2. Attach the slide rails to the rack. a. Insert the left slide-rail rear bracket pin into the hole between the two cage nuts for the slide rail at the rear of the rack. The two holes in the rear bracket line up with the cage nuts.
  • Page 23 3. Attach the cable-management arm to the left rear of the rack enclosure. a. Align the cable-management-arm mounting bracket with the cage nuts on the rear mounting rail. b. Insert two M6 by 16-mm screws to secure the mounting bracket to the rack. Right rear Left rear Right front...
  • Page 24: Step 6. Install The System In The Rack Enclosure

    Step 6. Install the System in the Rack Enclosure Attention: Care should be taken to ensure that a hazardous condition is not created due to uneven mechanical loading when installing this unit in a rack. If the rack has a stabilizer it must be firmly attached before installing or removing this unit.
  • Page 25 d. Attach the rails to the sides of the server with M4 by 5-mm screws. Chapter 1. Setting Up the System...
  • Page 26 2. Remove the blue wheel-shaped knobs from the server. Store the knobs in a safe place to use if you need to remove the server from the rack at a later time. 3. Press the safety latches on the slide rails (1) and slide the server about halfway into the rack enclosure.
  • Page 27 4. Secure the server in the rack enclosure. a. Slide the server into the rack enclosure until the slide latches on the front chassis brackets click into place. b. Using a screwdriver, tighten the screws that hold the rear of the slide rails to the rear of the rack.
  • Page 28: Step 7. Are All Of The Internal Options Installed

    For more information on arranging your workstation, visit the Healthy Computing Web address at: http://www.pc.ibm.com/us/healthycomputing. v Be sure to maintain at least 51 mm (2 inches) of space on the sides of the system unit and 152 mm (6 inches) at the rear of the system unit to allow the system unit to cool properly.
  • Page 29: Step 9. Connect The Graphics Display

    Step 9. Connect the Graphics Display Note: If you are using an ASCII terminal with a keyboard as the console for this system, go to “Step 12. Connect the Serial and Parallel Devices” on page 16. If you are using a graphics display with a keyboard and mouse, continue with “Step 10.
  • Page 30: Step 10. Attach The Display Cable Toroid

    Step 10. Attach the Display Cable Toroid If the cable for your display does not include a toroid, locate the toroid shipped with your system unit and follow the installation instructions included with the toroid. Installation Guide...
  • Page 31: Step 11. Connect The Keyboard And Mouse

    Step 11. Connect the Keyboard and Mouse Note: A keyboard and mouse should be attached to the ports shown only if they are used with an attached graphics display. If a wrist/palm rest was included with your keyboard and you want to attach it, refer to the keyboard documentation for installation instructions.
  • Page 32: Step 12. Connect The Serial And Parallel Devices

    Step 12. Connect the Serial and Parallel Devices If you have a local ASCII terminal (5) or a single serial device, connect it to the serial connector S1 (1). Note: If you have a remote ASCII terminal, connect it through an external modem to serial connector S1, and connect a local ASCII terminal to serial connector S2 (2).
  • Page 33: Step 13. Connect The Adapter Cables

    Step 13. Connect the Adapter Cables If you are using any optional adapters (such as token ring or 8-port EIA-232), connect the cables to the appropriate adapter connectors in the PCI slots of your machine. Consult the ″About Your Machine″ document for the locations of installed adapters. Chapter 1.
  • Page 34: Step 14. Connect The First External Scsi Device

    Step 14. Connect the First External SCSI Device If you have no external SCSI devices to attach, skip to “Step 17. Are You Using an Ethernet Connection?” on page 21. If you need to connect an external SCSI device, follow these steps. If you ordered the optional SCSI converter cable and need it to connect an external SCSI device, begin with step 1.
  • Page 35: Step 15. Connect Any Additional External Scsi Devices

    Step 15. Connect Any Additional External SCSI Devices 1. Locate the last SCSI device in the chain from the system unit. If a SCSI bus terminator (1) is installed, remove it. 2. Connect the new SCSI cable (2) where you just removed the SCSI bus terminator. 3.
  • Page 36: Step 16. Are You Using The Rack Indicator Feature

    Step 16. Are You Using the Rack Indicator Feature? The rack indicator feature signals when a drawer installed in a rack has a failure. Ask your system administrator if you are unsure whether you are using the rack indicator feature. If you are not using the rack indicator feature, continue with “Step 17. Are You Using an Ethernet Connection?”...
  • Page 37: Step 17. Are You Using An Ethernet Connection

    Step 17. Are You Using an Ethernet Connection? Ask your system administrator if you are unsure whether you are using an Ethernet connection. If you are not using Ethernet or you have already connected your Ethernet to an adapter, continue with “Step 18. Connect the Power Cables to Server” on page 22.
  • Page 38: Step 18. Connect The Power Cables To Server

    Step 18. Connect the Power Cables to Server DANGER An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the devices that attach to the system. It is the responsibility of the customer to ensure that the outlet is correctly wired and grounded to prevent an electrical shock.
  • Page 39 Plug the power cables into the power supply connectors (2) and route the power cables (1) through the cable-restraint bracket (3). Chapter 1. Setting Up the System...
  • Page 40: Step 19. Are You Installing A Model 6C1 (Rack Mount)

    Step 19. Are You Installing a Model 6C1 (Rack Mount)? If you are installing a Model 6C1, continue with this step. If you are installing a Model 6E1 (Tower), go to “Step 20. Connect the Power Cables to Electrical Outlets” on page 25.
  • Page 41: Step 20. Connect The Power Cables To Electrical Outlets

    Step 20. Connect the Power Cables to Electrical Outlets Plug the power cables for the system unit, display, and attached devices into electrical outlets. When the power cables are plugged into the electrical outlets, the following occurs: v The operator panel displays OK, and the green power LED (1) blinks. When this occurs, your system is in standby mode.
  • Page 42: Step 21. Your System Unit Is Now Set Up

    Follow the instructions on your display. The AIX Documentation library is available at the following web address: http://www.ibm.com/servers/aix/library/techpubs.html. AIX documentation is also contained on the AIX Documentation CD. The documentation information is made accessible by loading the documentation CD files onto the hard disk or by mounting the CD in the CD-ROM drive.
  • Page 43: Step 23. Accessing Documentation For Your New System

    To access the hardware documentation on the Web, go to: http://www.ibm.com/servers/eserver/pseries/library/hardware_docs Installation, using, and service documentation is available from this Web site. To order printed versions of the books that are available in hardcopy, go to: http://www.ibm.com/shop/publications/order...
  • Page 44 Installation Guide...
  • Page 45: Chapter 2. Verifying The Hardware Operation

    Chapter 2. Verifying the Hardware Operation The system verification procedure checks the system for correct hardware operation. If you have a problem with your system in the future, use this procedure to test the system hardware to help you determine if you have a hardware problem. Run the system verification procedure as described in the following steps.
  • Page 46: Step 4. Performing Additional System Verification

    3. Select the System Verification option on the Diagnostic Mode Selection menu. 4. To run a general checkout of all installed resources, select the All Resource option on the Diagnostic Selection menu. Follow the instructions on the screen to complete the checkout procedure.
  • Page 47: Step 5. Stopping The Diagnostics

    Step 5. Stopping the Diagnostics To stop the diagnostics, do the following: 1. To exit the diagnostics, press the F3 key (from a defined terminal) or press 99 (from an undefined terminal). 2. If you changed any attributes on your ASCII terminal to run the diagnostics, change the settings back to normal.
  • Page 48 Installation Guide...
  • Page 49: Chapter 3. Installing Options In Your System

    Chapter 3. Installing Options in Your System This chapter provides instructions to help you add options to your server. Some option removal instructions are provided, in case you need to remove one option to install another. If you have several internal options to install, these instructions enable you to add them all at one time.
  • Page 50: Handling Static-Sensitive Devices

    Handling Static-Sensitive Devices Attention: Adapters, planars, diskette drives, and disk drives are sensitive to static electricity discharge. These devices are wrapped in antistatic bags to prevent this damage. Take the following precautions: v If you have an antistatic wrist strap available, use it while handling the device. v Do not remove the device from the antistatic bag until you are ready to install the device in the system unit.
  • Page 51: Placing The Model 6C1 In The Service Position

    Placing the Model 6C1 in the Service Position Attention: Care should be taken to ensure that a hazardous condition is not created due to uneven mechanical loading when placing the server in the service position. If the rack has a stabilizer it must be firmly attached before placing the server in the service position.
  • Page 52: Option List

    Option List Choose an option from the list below and go to the installation procedures for the option you are installing. v Processor Cards – Installing a Processor Card, see page 42. – Removing a Processor Card, see page 44. v System Memory Options –...
  • Page 53: Removing The Service Access Covers

    Removing the Service Access Covers Service Access Cover (Model 6E1 ) Cover-release latch Service access cover 1. If you are planning to install or remove any part other than a hot-swap hard disk drive, hot-swap power supply, or hot-swap fan, turn off the server and all attached devices and disconnect all external cables and power cords.
  • Page 54: Service Access Cover (Model 6C1)

    Service Access Cover (Model 6C1) Service access cover Cover-release latch Side latches 1. To install or remove any part other than a hot-swap hard disk drive, hot-swap power supply, or hot-swap fan, turn off the server and all attached devices and disconnect all external cables and power cords.
  • Page 55: Removing The Bezel

    Removing the Bezel Refer to the following illustrations while you perform the steps in this procedure. Bezel (Model 6E1) Bezel-release lever Bezel Side with bezel tabs and slots 1. If you have not already done so, remove the service access cover as described in “Removing the Service Access Covers”...
  • Page 56: Bezel (Model 6C1)

    Bezel (Model 6C1) Bezel-release lever Bezel Side with bezel tabs and slots 1. If you have not already done so. place the server in the service position as described in “Placing the Model 6C1 in the Service Position” on page 35. 2.
  • Page 57: Removing And Replacing Processor And Memory Card Cover

    Removing and Replacing Processor and Memory Card Cover Removal 1. If you have not already done so, shut down the system as described in “Stopping the System Unit” on page 34. 2. If you have not already done so, unplug the system unit power cables from the electrical outlets.
  • Page 58: Installing A Processor Card

    Installing a Processor Card 1. If you have not already done so, shut down the system as described in “Stopping the System Unit” on page 34. 2. If you have not already done so, unplug the system unit power cables from the electrical outlets.
  • Page 59 Note: If one processor card is installed in the system, the processor must be installed in the processor card 1 connector. Processor Card 1 Processor Card 2 Connector Connector Memory Card Connector 10. Close the retention latches securing the card into the connector. 11.
  • Page 60: Removing A Processor Card

    Removing a Processor Card 1. If you have not already done so, shut down the system as described in “Stopping the System Unit” on page 34. 2. If you have not already done so, unplug the system unit power cables from the electrical outlets.
  • Page 61 If you do not have other options to install, replace the processor and memory card cover as described in “Removing and Replacing Processor and Memory Card Cover” on page 41. 9. Replace the system unit covers as described in “Replacing the Service Access Covers”...
  • Page 62: Installing A Memory Card

    Installing a Memory Card 1. If you have not already done so, shut down the system as described in “Stopping the System Unit” on page 34. 2. If you have not already done so, unplug the system unit power cables from the electrical outlets.
  • Page 63 7. Align the card with the connector. Processor Card 1 Processor Card 2 Connector Connector Memory Card Connector 8. Close the retention latches securing the card into the connector. 9. If you have other options to install, refer to “Option List” on page 36. If you do not have other options to install, replace the processor and memory card cover as described in “Removing and Replacing Processor and Memory Card Cover”...
  • Page 64: Removing A Memory Card

    Removing a Memory Card 1. If you have not already done so, shut down the system as described in “Stopping the System Unit” on page 34. 2. If you have not already done so, unplug the system unit power cables from the electrical outlets.
  • Page 65 If you do not have other options to install, replace the processor and memory card cover as described in “Removing and Replacing Processor and Memory Card Cover” on page 41. 9. Replace the system unit covers as described in “Replacing the Service Access Covers”...
  • Page 66: Installing Memory Dimms

    Installing Memory DIMMs 1. If you have not already done so, shut down the system as described in “Stopping the System Unit” on page 34. 2. If you have not already done so, unplug the system unit power cables from the electrical outlets.
  • Page 67 9. Insert the memory module firmly into the connector. Locking Tabs 10. Secure the memory DIMM with the locking tabs located at each end of the connector. 11. Replace the memory card into the system unit. See “Installing a Memory Card” on page 46 for more information.
  • Page 68: Removing Memory Dimms

    Removing Memory DIMMs 1. If you have not already done so, shut down the system as described in “Stopping the System Unit” on page 34. 2. If you have not already done so, unplug the system unit power cables from the electrical outlets.
  • Page 69 8. Remove the memory DIMM by pushing the tabs (1) out on the memory connectors and then pulling the memory DIMM (2) out of the connector.. Push Locking Tabs Out to Release Memory Module 9. Replace the memory card into the system unit. See “Installing a Memory Card” on page 46 for more information.
  • Page 70: Installing Adapters

    Installing Adapters Read “Safety Considerations” on page 33. 1. If you have not already done so, shut down the system as described in “Stopping the System Unit” on page 34. 2. If you have not already done so, unplug the system unit power cables from the electrical outlets.
  • Page 71 Adapter retention latch Expansion-slot cover 6. Remove the expansion-slot cover: a. Rotate the adapter retention latch (1) counterclockwise. b. Raise the tab (2) on the adapter guide over the tab on the top corner of adapter. c. Remove the expansion-slot cover from the server (3). Store it in a safe place for future use.
  • Page 72 7. Refer to the documentation that was provided with the adapter for any cabling instructions. It might be easier for you to route any cables before you install the adapter. 8. If you are installing a long adapter, press on the touchpoint on the adapter retainer flap (3) at the end of the slot nearest the front of the server, and rotate the adapter retainer flap upward.
  • Page 73 12. Install the adapter. a. Carefully grasp the adapter (4) by its top edge or upper corners, and align it with the expansion slot on the system board. b. Press the adapter firmly into the expansion slot. Attention: When you install an adapter in the server, be sure that it is completely and correctly seated in the system-board connector.
  • Page 74: Removing Adapters

    Removing Adapters 1. If you have not already done so, shut down the system as described in “Stopping the System Unit” on page 34. 2. If you have not already done so, unplug the system unit power cables from the electrical outlets.
  • Page 75 8. Rotate the adapter retention latch (1) counterclockwise. 9. Raise the tab (2) on the adapter guide over the tab on the top corner of the adapter. 10. Carefully grasp the adapter (4) by its top edge or upper corners, and remove it from the system board.
  • Page 76: Installing Hot-Swap Disk Drives

    Installing Hot-Swap Disk Drives Read “Safety Considerations” on page 33. The hot-swap drive bays support hot-swap drives only. Note: You do not have to turn off the server to install hot-swap drives in these bays. However, you must turn off the server when performing any steps that involve installing or removing cables.
  • Page 77 Drive Drive tray handle (in open position) 1. If the server is a Model 6E1, unlock and open the server door. Attention: To maintain proper system cooling, do not operate the server for more than two minutes without either a drive or a filler panel installed for each bay. 2.
  • Page 78 7. At the command line, type smitty. 8. Select Devices. 9. Select Install/Configure Devices Added After IPL and press Enter. Follow the instructions on the screen. Successful configuration is indicated by the OK message displayed next to the Command field at the top of the screen. 10.
  • Page 79: Removing Hot-Swap Disk Drives

    Removing Hot-Swap Disk Drives You do not have to turn off the server to remove a drive from the hot-swap bays. Attention: 1. Before you remove a hot-swap hard disk drive that is not defective, back up all important data. 2.
  • Page 80 1. If the server is a Model 6E1, unlock and open the server door. Attention: To maintain proper system cooling, do not operate the server for more than two minutes without either a drive or a filler panel installed for each bay. 2.
  • Page 81: Installing An Internal Disk Drive

    Installing an Internal Disk Drive 1. If you have not already done so, shut down the system as described in “Stopping the System Unit” on page 34. 2. If you have not already done so, unplug the system unit power cables from the electrical outlets.
  • Page 82: Installing A Cd-Rom, Tape Drive, Dvd-Ram, Or Dvd-Rom

    Installing a CD-ROM, Tape Drive, DVD-RAM, or DVD-ROM Read “Safety Considerations” on page 33. 1. If you have not already done so, shut down the system as described in “Stopping the System Unit” on page 34. 2. If you have not already done so, unplug the system unit power cables from the electrical outlets.
  • Page 83 b. Clip the rails onto the sides of the drive. 9. Place the drive so that the slide rails engage in the bay guide rails. Push the drive into the bay until it clicks into place. 10. Connect one of the connectors on the SCSI cable for the non-hot-swap drive bays to the back of the drive.
  • Page 84: Configuring Or Deconfiguring Disk Drives

    See the AIX System Management Guide: Operating System and Devices to finish the drive configuration. This publication is available at the following Web address: http://www-1.ibm.com/servers/aix/library/. Select Technical Publications. This publication is also contained on the AIX Documentation CD. The documentation is made accessible by loading the documentation CD files onto the hard disk or by mounting the CD in the CD-ROM drive.
  • Page 85: Installing A Hot-Swap Power Supply

    Installing a Hot-Swap Power Supply Read “Safety Considerations” on page 33. The server comes with two power supplies. You can add a third power supply. With a third power supply installed the system continues to function if a single power supply fails.
  • Page 86 Note: You do not need to turn off the power to the server to install hot-swap power supplies if your system has a redundant power supply. 1. Remove the filler panel (2) from the empty power supply bay by inserting your finger into the depression on the filler panel and pulling it away from the server.
  • Page 87: Removing A Hot-Swap Power Supply

    Removing a Hot-Swap Power Supply Read “Safety Considerations” on page 33. Refer to the following illustration while performing the steps in this procedure. Power supply Filler panel Cable-restraint bracket Power cord connector Handle on power supply (in open AC power light position) DC power light Chapter 3.
  • Page 88 Note: You do not need to turn off the power to the server to install hot-swap power supplies if your system has a redundant (third) power supply installed. 1. If your system does not have a redundant (third) power supply installed, shut down the system as described in “Stopping the System Unit”...
  • Page 89: Replacing A Hot-Swap Fan Assembly

    Replacing a Hot-Swap Fan Assembly Read “Safety Considerations” on page 33. The server comes with four hot-swap fan assemblies. Attention: Replace a fan that has failed within 48 hours to help ensure proper cooling. Note: You do not need to turn off the power to the server to replace a hot-swap fan assembly.
  • Page 90 1. If your server is a Model 6C1 (rack mount), place the server in the service position as described in “Placing the Model 6C1 in the Service Position” on page 35. 2. For fan assemblies 2, 3, and 4 you must remove the service access cover. See “Removing the Service Access Covers”...
  • Page 91: Replacing The Bezel

    Replacing the Bezel Bezel (Model 6E1) Trim bezel Slots (hidden by bezel) Note: When replacing the bezel, check the serial number on the bezel with the serial number on the front of the system to ensure that you are installing the correct bezel on the correct system.
  • Page 92: Bezel (Model 6C1)

    Bezel (Model 6C1) Bezel-release lever Trim bezel Slots (hidden by bezel) Note: When replacing the bezel, check the serial number on the bezel with the serial number on the front of the system to ensure that you are installing the correct bezel on the correct system.
  • Page 93: Replacing The Service Access Covers

    Replacing the Service Access Covers Service Access Cover (Model 6E1) Refer to the following illustration to install the service access cover. Slots Service access cover 1. Align the left-side cover (2) with the left side of the server, about 25 mm (1 inch) from the front of the server;...
  • Page 94: Service Access Cover (Model 6C1)

    Service Access Cover (Model 6C1) Refer to the following illustration to install the service access cover. Service access cover Side latches Flanges 1. Align the service access cover (1) with the top of the server, about 25 mm (1 inch) from the front of the server.
  • Page 95: Replacing The Battery

    Replacing the Battery CAUTION: A lithium battery can cause fire, explosion, or a severe burn. Do not recharge, disassemble, heat above 100 degrees C (212 degrees F), solder directly to the cell, incinerate, or expose cell contents to water. Keep away from children. Replace only with the part number specified for your system.
  • Page 96 6. Locate the battery on the system board. Plastic Battery Mount Battery Processor Card Connectors Rear Battery Clip Memory Card Connector Battery P/N 15F8409 7. If needed, remove any processor cards or memory card to gain access to the battery. 8.
  • Page 97: Connecting The Rack Indicator

    Connecting the Rack Indicator The rack indicator feature signals when a drawer installed in a rack has a failure. Connect the rack indicator cable. Chapter 3. Installing Options in Your System...
  • Page 98 Installation Guide...
  • Page 99: Chapter 4. Attention Led And Lightpath Leds

    Chapter 4. Attention LED and Lightpath LEDs The Attention and Lightpath LEDs provide for an obvious and intuitive means to identify failing components in your server. Operator Panel Display When a failing component is detected in your server, the Attention LED is turned on. To further help you identify the failing component, go to the indicator panel (see “Indicator Panel”...
  • Page 100: Indicator Panel

    Indicator Panel You can access the indicator panel without any tools. The panel provides enough information to identify the area that needs attention. The panel contains a group of amber LEDs that indicate which functional area of the system is experiencing the fault (such as power, CPUs, memory, fans).
  • Page 101: Component Leds

    The following illustration shows the LEDs on the indicator panel, located inside the server. Memory System Board Power Board Component LEDs In addition to the indicator panel or display, individual LEDs are located on or near the failing components. The LEDs are either on the component itself or on the carrier of the component (memory card, fan, memory module, CPU).
  • Page 102: Repair Action

    Repair Action 1. Replace the failing component with the new component. Refer to Chapter 3, “Installing Options in Your System” on page 33 for instructions. 2. Log in as root user. 3. At the command line, type diag. 4. Select Task Selection. 5.
  • Page 103: Chapter 5. Hardware Problem Determination

    Chapter 5. Hardware Problem Determination This chapter provides information on using standalone or online diagnostics to help you solve hardware problems. Problem Determination Using the Standalone or Online Diagnostics Use this procedure to obtain a service request number (SRN) when you are able to load the Standalone or Online Diagnostics.
  • Page 104 Step 4 Determine if the operating system is accepting commands. Is the operating system accepting commands? The system must be turned off in order to run diagnostics. Verify with the system administrator and users that the system may be turned off. If so, then turn off the system unit and go to “Step 7” on page 89.
  • Page 105 Step 7 This step loads Online Diagnostics in service mode. If you are unable to load the diagnostics, go to “Step 8”. 1. Turn on the power. 2. When the keyboard indicator (icon or text) appears, press F6 on the directly attached keyboard, or 6 on the ASCII terminal keyboard, to indicate that online diagnostics are to be loaded.
  • Page 106 Step 10 The diagnostics loaded correctly. Press the Enter key. Is the Function Selection menu displayed? Go to “Step 11”. Go to “Step 12” on page 91. Step 11 There is a problem with the keyboard. Find the type of keyboard you are using in the following table. Then follow the instructions given in the Action column.
  • Page 107 Step 12 1. If the terminal type has not been defined, use the Initialize Terminal option on the Function Selection menu to initialize the operating system environment before you can continue with the diagnostics. This is a separate operation from selecting the console display.
  • Page 108 Step 13 Did the Diagnostic Selection Menu display? If Problem Determination was selected from the Diagnostic Mode Selection menu, and if a recent error has been logged in the error log, the diagnostics automatically begin testing the resource. Follow the displayed instructions.
  • Page 109 Step 16 When you are loading the Standalone Diagnostics, the attributes for the terminal must be set to match the defaults of the diagnostic programs. The ASCII terminal must be attached to serial port 1 on the system unit. Are you going to load Standalone Diagnostics and run them from a ASCII terminal? Go to “Step 17”.
  • Page 110: Problem Determination When Unable To Load Diagnostics

    Problem Determination When Unable to Load Diagnostics Use this procedure to obtain an error code. The service organization uses the error code to determine which field replaceable units (FRUs) are needed to restore the system to correct operation. Step 1. Considerations before Running This Procedure v The diagnostics can use a display connected to the video port or an ASCII terminal attached to a serial port.
  • Page 111 Step 4 This step attempts to load the Standalone diagnostics. 1. Turn off the power. 2. Turn on the power. 3. Insert the diagnostic CD-ROM into the CD-ROM drive. 4. If the keyboard indicator displays, press F5 on the directly attached keyboard, or 5 on the ASCII keyboard, to indicate that standalone diagnostics are to be loaded.
  • Page 112 Symptom Action The system stops with a prompt to enter a Enter the password. You are not allowed to password. continue until a correct password has been entered. When you have entered a valid password, wait for one of the other conditions to occur.
  • Page 113 Symptom Action The System Management Services menu is The device or media that you are attempting to displayed. boot from might be faulty. 1. Check the SMS error log for any errors. To check the error log: v Select utilities v Select error log v If an error is logged, check the time stamp.
  • Page 114 Step 6 The diagnostics loaded correctly. Go to “Problem Determination Using the Standalone or Online Diagnostics” on page 87. Step 7 There is a problem with the keyboard. Find the type of keyboard you are using in the following table. Then follow the instructions given in the Action column.
  • Page 115: Appendix A. Communications Statements

    Appendix A. Communications Statements The following statement applies to the Model 6C1. The statement for other products intended for use with this product appears in their accompanying documentation. Federal Communications Commission (FCC) Statement Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 116: International Electrotechnical Commission (Iec) Statement

    International Electrotechnical Commission (IEC) Statement This product has been designed and built to comply with IEC Standard 950. United Kingdom Telecommunications Safety Requirements This equipment is manufactured to the International Safety Standard EN60950 and as such is approved in the UK under the General Approval Number NS/G/1234/J/100003 for indirect connection to the public telecommunication network.
  • Page 117: Electromagnetic Interference (Emi) Statement - Taiwan

    Dieses Gerät ist berechtigt in Übereinstimmung mit Dem deutschen EMVG vom 9.Nov.92 das EG–Konformitätszeichen zu führen. Der Aussteller der Konformitätserklärung ist die IBM Germany. Dieses Gerät erfüllt die Bedingungen der EN 55022 Klasse A. Für diese von Geräten gilt folgende Bestimmung nach dem EMVG: Geräte dürfen an Orten, für die sie nicht ausreichend entstört sind, nur mit besonderer...
  • Page 118: Federal Communications Commission (Fcc) Statement

    The following statement applies to the Model 6E1. The statement for other products intended for use with this product appears in their accompanying documentation. Federal Communications Commission (FCC) Statement Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 119: European Union (Eu) Statement

    Responsible Party: v International Business Machines Corporation v New Orchard Road v Armonk, New York 10504 v Telephone: (919) 543-2193 Tested to Comply With FCC Standards FOR HOME OR OFFICE USE European Union (EU) Statement This product is in conformity with the protection requirements of EU Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility.
  • Page 120: Avis De Conformité Aux Normes Du Ministère Des Communications Du Canada

    Radio Protection for Germany Dieses Gerät ist berechtigt in Übereinstimmung mit dem deutschen EMVG vom 9.Nov.92 das EG–Konformitätszeichen zu führen. Der Aussteller der Konformitätserklärung ist die IBM Germany. Dieses Gerät erfüllt die Bedingungen der EN 55022 Klasse B. Installation Guide...
  • Page 121: Appendix B. Environmental Notices

    The battery(s) must be recycled or disposed of properly. Recycling facilities may not be available in your area. In the United States, IBM has established a collection process for reuse, recycling, or proper disposal of used sealed lead acid, nickel cadmium and nickel metal hydride batteries and battery packs from IBM equipment.
  • Page 122 Notes: LWAd is the declared (upper limit) sound power level for a random sample of machines. (1B = 10dB) LpAm is the mean value of the A-weighted sound pressure level at the 1-meter bystander positions for a random sample of machines. 3.
  • Page 123: Appendix C. Notices

    Appendix C. Notices This information was developed for products and services offered in the U.S.A. The manufacturer may not offer the products, services, or features discussed in this document in other countries. Consult the manufacturer’s representative for information on the products and services currently available in your area. Any reference to the manufacturer’s product, program, or service is not intended to state or imply that only that product, program, or service may be used.
  • Page 124 Installation Guide...
  • Page 125: Appendix D. System Records

    Appendix D. System Records Use this appendix to keep a record of the system’s identification information. Identification Numbers Record and retain the following information: Eserver pSeries 610 Model 6C1 and Model 6E1 Product Name Serial Number Key Serial Number The system unit’s serial numbers are located on the front of the machine, as shown in the following illustration: Serial Number...
  • Page 126: Device Records

    Device Records Use the following tables to keep a record of the options installed in or attached to your system. This information can be helpful when you install additional options in your system or if your system needs service. Memory Card 128MB ( ) 256MB ( ) 512MB ( ) 128MB ( ) 256MB ( ) 512MB ( )
  • Page 127: Options

    Options Table 1. Internal and External Options Location Option Description Mouse Connector IBM Mouse h Other:____________________________ Keyboard Connector Space Saving h Enhanced h Other:______________ Expansion Slot 5 ______________________________________________ Expansion Slot 4 ______________________________________________ Expansion Slot 3 ______________________________________________ Expansion Slot 2 ______________________________________________...
  • Page 128: Scsi Ids And Bay Locations

    SCSI IDs and Bay Locations Bay D01 (Behind Operator Panel) Bay D02 Bay D03 Disk Bay 1 Disk Bay 2 Disk Bay 3 Disk Bay 4 Disk Bay 5 Disk Bay 6 Note: If you install a disk drive or other media device in your system, record the definition in the drive definition field in the following table.
  • Page 129 Drive Location SCSI ID Drive Description Disk Drive Bay D01 __________________ Media Device Bay D02 __________________ CD-ROM Drive Bay D03 CD-ROM Drive Non-SCSI SCSI Media Device Bay D03 __________________ Hot-Plug Disk Bay 1 __________________ Hot-Plug Disk Bay 2 __________________ Hot-Plug Disk Bay 3 __________________ Hot-Plug...
  • Page 130 Installation Guide...
  • Page 131: Appendix E. General Attributes Required When Using A Tty Terminal

    Appendix E. General Attributes Required When Using a TTY Terminal The following general attributes are the default settings for the diagnostic programs. Be sure your terminal is set to these attributes. Note: Set these attributes before the diagnostic programs are loaded. General Setup 3151 3151...
  • Page 132: Additional Communication Attributes

    General Setup 3151 3151 3161 /3164 Description Attributes /11/31/41 /51/61 Settings Settings Settings Line wrap The cursor moves to the first character position of the next line in the page after it reaches the last character position of the current line in the page. Forcing insert Field Field...
  • Page 133: Additional Keyboard Attributes

    Communication 3151/11 3151 3161 /3164 Description Setup Attributes /31/41) /51/61, Settings Settings Settings Turnaround character Selects the carriage return (CR) character as the line turnaround character. Interface EIA-232 EIA-232 EIA-232 Uses the EIA-232 interface protocol. Line control IPRTS IPRTS IPRTS Uses the ’permanent request to send’...
  • Page 134: Additional Printer Attributes

    Additional Printer Attributes The following printer attributes are for a printer attached to the 3151, 3161, and 3164 terminals. Printer Setup 3151/11 3151 3161 /3164 Description Attributes /31/41 /51/61 Settings Settings Settings Line speed 9600 9600 9600 Uses 19200 or 9600 bps (bits per second) line speed to communicate with the system unit.
  • Page 135: Appendix F. Firmware Updates

    Gregorian date of the firmware. Check the Web site at http://www.rs6000.ibm.com/support/micro for the latest level of downloadable firmware. If the version of system firmware installed on your system is older than (has an earlier date than) the system firmware shown on the web site, you should consider downloading and applying the update.
  • Page 136 After the firmware update file has been written into the /tmp/fwupdate directory, verify its existence by entering the following command: ls /tmp/fwupdate/cc*.img The update file name will have the format ccyyddd.img . The cc indicates that this is a combined image for the server, yy is the last two digits of the year, and ddd is the Julian date of the update file.
  • Page 137 Index diagnostics loading 29 accessing documentation 27 disk drives hardware 27 configuring 68 operating system 27 deconfiguring 68 adapter cables documentation 27 connecting 17 hardware 27 adapters operating system 27 installing 54 documentation, accessing 27 removing 58 additional external SCSI devices connecting 19 electrical safety vii AIX operating system documentation 26...
  • Page 138 installing (continued) removing (continued) processor card 42 adapters 58 internal disk drives bezel (Model 6C1) 40 installing 65 bezel (Model 6E1) 39 inventory 1 hot-swap power supply 71 memory card 48 memory DIMMs 52 keyboard and mouse processor and memory card cover 41 connection 15 processor card 44 service access cover (rack) 38...
  • Page 139 web sites ergonomic information xiv website 12 AIX operating system documentation 27 hardware documentation 27 healthy computing 12 printed publications 27 Index...
  • Page 140 Installation Guide...
  • Page 141 Thank you for your responses. May we contact you? h Yes h No When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you. Name...
  • Page 142 Readers’ Comments — We’d Like to Hear from You Cut or Fold Along Line SA38-0597-02 Fold and Tape Please do not staple Fold and Tape _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ NO POSTAGE NECESSARY IF MAILED IN THE...
  • Page 144 Part Number: 09P6110 Printed in the United States of America on recycled paper containing 10% recovered post-consumer fiber. February 2002 SA38-0597-02...

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