ABB OmniCore V400XT Product Manual page 407

Product manual - OmniCore V400XT
3HAC081697-001 Revision: A
7.3.9 Troubleshooting the 4G Connected Services gateway
Note
If the browser indicates that the connection is not private, click Proceed.
This is a local connection which cannot validate the 4G gateway server
certificate.
xx2300000909
5 The following menus can be accessed from which further troubleshooting
can be made:
Menu Description
Dashboard The status dashboard displays de-
tailed information about the device.
Log view The log view displays all current logs.
Log down- Download a package with all logs,
load archives and current status.
The logs can be saved as a file and
be sent to ABB L3/L4 Support for
analysis.
Support Download a support packet that in-
Packet cludes the status of the running router
and the complete configuration.
The support packet can be saved as
a file and be sent to ABB L3/L4 Sup-
port for analysis.
© Copyright 2022-2023 ABB. All rights reserved.
7 Troubleshooting
Continued
Further information
Checking the gateway status on
page 408
Checking the profile version on
page 410
Checking the firmware version
and serial number on page 411
Troubleshoot the unit using the
log page on page 408
Troubleshoot the unit using the
log page on page 408
Troubleshoot the unit using the
log page on page 408
Continues on next page
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