ABB OmniCore V400XT Product Manual page 404

7 Troubleshooting
7.3.9 Troubleshooting the 4G Connected Services gateway
Continued
Troubleshooting procedures for 4G Connected Services gateway
Troubleshooting the 4G gateway can be made either by looking at the LEDs, or by
connecting a PC to get status information.
Troubleshooting procedures
The troubleshooting table is supposed to be used as a detailed instruction together
with the troubleshooting flowchart.
1
2
Continues on next page
404
Note
If the 4G gateway is faulty, a warranty order should be initiated. Follow the
standard procedure.
Note
Never open the gateway. Never remove the warranty stickers. The warranty
would be void. Return with ABB SIM card pre-installed.
CAUTION
The ABB 4G gateway has been preconfigured in factory. Resetting the gateway
will make it unusable and warranty is lost. Contact ABB if reset is required.
Action
Check the PWR LED on the Connected
Services gateway.
Measure the input voltage to the Connec-
ted Services Gateway.
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Note
If the LED is:
• Green solid: proceed with step 4.
• OFF, proceed with step 2.
Use a multimeter and insulating gloves.
The input voltage should be 24 V.
• If the input voltage is normal, pro-
ceed with step 3.
• If the input voltage is abnormal,
repair power.
Tip
For more details, see Circuit dia-
gram - OmniCore V400XT.
Product manual - OmniCore V400XT
3HAC081697-001 Revision: A