SATO CL4NX Operator's Manual page 283

Error
No. Message
CRC check error
To clear the error:
Press the left or
right soft button.
1058
Paper jam (CL4NX only)
To clear the error:
1066
Open the print
head and load the
media again.
Non-RFID warning (CL4NX only)
To clear the error:
1073
Press the Cancel
button.
NFC error
To clear the error:
1075
Press the Offline
button.
Invalid command in NFC
To clear the error:
1076
Press the Offline
button.
Barcode reader connection error
To clear the error:
1077
Connect the
barcode checker,
or press the
Offline button.
Cause
CRC has not been added to
the data.
CRC does not match.
The media has jammed.
With Non-RFID warning
enabled and RFID tag loaded,
the items received do not
contain an RFID issue
command.
The NFC module is not
operating correctly.
A command error occurs and
the settings are not saved
correctly.
The barcode checker is not
detected at printer startup or at
the start of printing when the
barcode checking mode is
enabled.
6 Troubleshooting
Countermeasure
Check transmitted data and
interface settings.
Right soft button: Continue
printing from the print data
where the CRC error
occurred.
Left soft button: Cancel the
print data with the CRC error
and continue printing from the
next item.
Remove the jammed media.
Load the media again.
Add an RFID issue command
to the print job.
Disable Non-RFID warning.
Replace with non-RFID label.
A replacement of the NFC
module is required.
Check the command.
Check and connect the
barcode checker correctly.
If you do not use the barcode
check function, disable the
barcode check mode.
CL4NX/CL6NX Operator Manual
281