SATO CL4NX Operator's Manual page 279

Error
No. Message
Head error
To clear the error:
Power off or
change the head
check conditions.
To forcibly clear
the head error
1012
and resume
printing, press
and hold the
DISMISS button
until the progress
bar on the blue
line of the button
reaches to the
right end.
USB R/W error
To clear the error:
Insert USB
memory, remove
1013
USB memory or
press the Offline
or
USB memory full
To clear the error:
Use USB memory
1014
with sufficient
space or press
the Offline or
button.
Cutter error
To clear the error:
1015
Press the FEED
button.
The print elements are worn
out.
The print head is damaged.
The USB memory is
disconnected while writing.
The copy area in the USB
memory is not sufficient.
Writing to the USB memory
fails.
button.
The USB memory is not
formatted.
The space in the USB memory
is not sufficient.
A media jam has occurred in
the cutter unit.
The cutter blade does not
return to the specified position.
Cause
Change print head check
conditions to only check for
missing elements in barcodes
and try to adjust missing
elements to white bars.
Replace the print head.
Connect the USB memory.
Make sure that the USB
memory has sufficient copy
area.
Replace the USB memory.
Format the USB memory.
Delete unwanted data from
the USB memory.
Remove the jammed media
from the cutter unit.
Press the FEED button to
move the cutter blade back to
the specified position.
CL4NX/CL6NX Operator Manual
6 Troubleshooting
Countermeasure
277