Repair Analysis Procedures; Rap 8.1.7.1 Error Code "Paper Jam Clear Duplex Unit" And "Paper Jam / Clear Area A - Xerox DocuPrint N24 Service Manual

8.1.7 Repair Analysis Procedures

RAP 8.1.7.1 Error Code "Paper Jam Clear Duplex Unit" and "Paper Jam /
Clear Area A"
1 Inspect the paper that is loaded in the paper tray. The paper loaded in the tray is smooth (not
wrinkled) and not damaged.
Y N
|
Replace the paper with new paper.
2 Open the Duplex Module and inspect the paper path between the Fuser and the Duplex for paper
scraps or foreign objects that could cause a paper jam. The paper path is clear.
Y N
|
Clear the paper path.
3 Enter Diagnostic Mode - Input H/L, Face Up Exit Sensor Detect. Insert a sheet of paper into the
Face Up Exit Sensor actuator and press [4], then remove the sheet of paper and press [4]. The
Control Panel LCD displays "IS WITH PAPER" when you insert the paper into the Face Up Exit
Sensor and [4] is pressed, and the LCD displays "IS WITHOUT PAPER" when you remove the
paper and [4] is pressed.
Y N
|
Check wiring between P/J 109 and P/J 462 (6.3.16). If OK, replace the Face Up Exit
Sensor (REP 4.8.3).
4 Enter Diagnostic Mode - Input H/L, Duplex Sensor Detect (Exit). Insert a sheet of paper into the
Duplex Module Exit Sensor and press [4], then remove the sheet of paper and press [4]. The
Control Panel LCD displays "IS WITH PAPER" when you insert the paper into the Exit Sensor,
and the LCD displays "IS WITHOUT PAPER" when you remove the paper.
Y N
|
Check wiring between P/J 124 and P/J474 and between Duplex Module PWB and P/J 404
(WIR 8.1.5.1). If OK, replace the Duplex Exit Sensor (REP 8.1.3.8).
5 Enter Diagnostic Mode - Output Test, Clutch Operation (INVERT CCW) to check the Inverter
Clutch function. With the clutch on, hand rotate (counterclockwise) the Main Motor. The Exit
Rollers rotate.
Y N
|
Check wiring between P/J 219 and P/J 462 (6.3.16). If OK, replace the Inverter Clutch
CCW (PL 9.4).
6 Enter Diagnostic Mode - Output Test Duplex Operation (Exit Gate Solenoid) to check the Duplex
Exit Gate Solenoid function. The Duplex Exit Gate Solenoid energizes when you start the Output
Test.
Y N
|
Check wiring between P/J 222 and P/J 404 (WIR 8.1.5.1). If OK, replace the Duplex Exit
Gate Solenoid (REP 8.1.3.9).
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