RAP 7.43 Residual Image or Ghosting
1 Inspect the residual images. The customer was printing numerous copies of the same image.
Y
N
|
Go to step 3.
2 Generate a print run of 30 pages of varying images. Residual images still appear.
Y
N
|
Problem solved. Avoid printing numerous copies of the same image.
3 Install a new EP Cartridge (PL 7.2). The problem is still present.
Y
N
|
Problem solved.
4 Generate ten System Controller Test Prints (5.5.2.2.2) for Version 1.7X and below, (5.6.2.2.2) for
Version 1.8X, or (5.7.2.12.2) for Version 2.0 and switch OFF printer power when the last print is
halfway through the Fuser. Carefully remove the EP Cartridge and inspect the toner image on the
print before it enters the Fuser and immediately after it exits the Fuser. The image on the paper is
normal before it enters the Fuser, but there are ghost images on the paper when it exits the
Fuser.
Y
N
|
Replace the BTR Assembly (REP 4.5.2).
5 Replace the Fuser Assembly (REP 4.7.1).
DocuPrint N24, N32, N40, N3225, and N4025
PROBLEM
There are faint, ghost images appearing randomly on the page. The
images may be either from a previous page or from the page currently
being printed.
2/2000
7-65
Repair Analysis Procedures (RAP)