Avaya Communication Manager Administrator's Manual page 1112

Screen Reference
The Incoming Call Handling Treatment Table always automatically rearranges to show the
precedence order the system uses to pick an entry. Thus, you can easily predict the behavior of
the Incoming Call Handling Treatment Table by noting the order in which the entries display.
(The entries rearrange after submitting the Trunk Group screen. A subsequent change
trunk-group or display trunk-group command then shows the rearranged order.)
Avaya Communication Manager traverses the table from top to bottom and picks the first entry
that matches all the following criteria:
The Service /Feature, if applicable, matches
●
The Called/Length matches
●
The Called Number matches
●
If the administered Called Length or Called Number is blank, that criterion is considered
successful.
Incoming Call Handling Treatment Table entries with a predefined service/feature always
appear before entries with a user-defined service/feature. To control the order in which certain
entries appear, you must use user-defined services/features for those entries. For example, you
can redefine the predefined mega800 service/feature as an identical user-defined entry with the
name m800.
User-defined entries are always listed in the reverse order compared to the way they appear on
the Network Facilities
you can force XYZ to appear before ABC in an Incoming Call Handling Treatment Table by
putting XYZ after ABC on the
Note:
DCS features that use the remote-tgs button (on the remote server/switch) do
Note:
not work when the local trunk group deletes or inserts digits on the incoming call.
These buttons try to dial a local TAC. Adding or deleting digits defeats this
operation and renders the remote feature inoperable. If digit manipulation is
needed, use it on the outgoing side, based on the routing pattern. One reason for
digit manipulation is insertion of the AAR feature access code (FAC).
These fields are located on the Incoming Call Handling Treatment Table screen.
1112 Administrator Guide for Avaya Communication Manager
screen. Thus, given two user-defined services/features ABC and XYZ,
Network Facilities screen.