Avaya Communication Manager Administrator's Manual page 1546

Screen Reference
Vectoring (Holidays)
Enables the Holiday Vectoring feature. It simplifies vector writing for holidays.
Field descriptions for Call Center Optional Features (page 2)
Figure 559: Call Center Optional Features screen
display system-parameters customer-options
Logged-In IP Softphone Agents: 500
Logged-In ACD Agents
Number of ACD Agents contracted for. This field limits the number of logged-in ACD agents to a
number no more than the maximum purchased. The value of this field indicates the total of ACD
agents that can be logged-in simultaneously.
The limit applies to ACD agents on ACD and EAS calls. Auto-Available Split (AAS) agent ports
are counted when they are assigned. AAS split or skill members are also counted. If the port for
an AAS split/skill member is logged out, (for example, when a ringing call is redirected) the
logged-in agent count is not updated. These counts are updated only during administration.
Logged-In Advocate Agents
Appears when the Business Advocate field is y. Number of Business Advocate Agents
contracted for.
The total number of logged-in Business Advocate agents must be equal to or less than the
number allowed in the Logged-In ACD Agents field. The number of logged-in Business
Advocate agents counts towards the total number of logged-in ACD agents.
1546 Administrator Guide for Avaya Communication Manager
CALL CENTER OPTIONAL FEATURES
VDN of Origin Announcement? n
VDN Return Destination? n
Logged-In ACD Agents: 500
Logged-In Advocate Agents: 500
VuStats (G3V4 Enhanced)? n
Used
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VuStats? n