Avaya Communication Manager Administrator's Manual page 1456

Screen Reference
the handset, to automatically place a call to a preassigned destination (extension, telephone
number, or feature access code).
The Hot Line Service destination number is stored in an Abbreviated Dialing List. When the user
goes off-hook on a Data Hot Line call, the system dials the AD number.
A Direct Department Calling (DDC), a Uniform Call Distribution (UCD), a Terminating Extension
Group (TEG) extension, or any individual extension within a group can be a Hot Line Service
destination. Also, any extension within a DDC group, UDC group, or TEG can have Hot Line
Service assigned.
Loudspeaker Paging Access can be used with Hot Line Service to provide automatic access to
paging equipment.
HOT LINE DESTINATION — Abbreviated Dialing List Number
Enter the abbreviated dialing list where you stored the hotline destination number.
HOT LINE DESTINATION — Dial Code
Enter the dial code in the specified abbreviated dialing list where you stored the hotline
destination number.
Hunt-to Station
Enter the extension the system should hunt to for this telephone when the telephone is busy.
This field allows you to create a station hunting chain (by assigning a hunt-to station to a series
of telephones).
Idle Appearance Preference
Indicate which call appearance is selected when the user lifts the handset and there is an
incoming call.
Valid entries
y
n
1456 Administrator Guide for Avaya Communication Manager
Usage
If you enter y, the user connects to an idle call appearance instead of the
ringing call.
If you enter n, the Alerting Appearance Preference is set and the user
connects to the ringing call appearance.