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Action
Step 7
•
If the affected color is cyan, magenta, or yellow, then replace
the developer unit of the affected color.
•
If the affected color is black, then replace the imaging unit.
Does the problem remain?
Step 8
Check if the affected color is black.
Is the affected color black?
Step 9
Replace the photoconductor unit.
Does the problem remain?
Step 10
Check the transfer module for proper installation and damage, and
replace if necessary. See
page
371.
Does the problem remain?
Vertical white lines check
Leading edge
Trailing edge
Action
Step 1
a
Remove the waste toner bottle and imaging kit.
b
Inspect and clean the printhead lenses.
c
Print a test page.
Does the problem remain?
"Transfer module removal" on
Diagnostics and troubleshooting
Yes
Go to step 8.
Go to step 10.
Go to step 10.
Contact the next
level of support.
Yes
Go to step 2.
48
5028
No
The problem is
solved.
Go to step 9.
The problem is
solved.
The problem is
solved.
No
The problem is
solved.
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