Table of Contents
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Error on some pages service check
Action
Step 1
Check if the media loaded has an RFID tag (A) attached or
embedded.
•
Sample RFID media
Note: This image shows a typical RFID tag. The actual tag
varies in size, shape, and appearance, as well as position and
orientation on the page.
Is the tray loaded with an RFID media?
Step 2
Load the tray with an RFID media.
Does the problem remain?
Step 3
Check if the RFID media is loaded in Tray or Tray 4.
Note: Because the RFID Option is installed in the Tray 2 position,
RFID media loaded in Tray 1 cannot pass through the Option and
cannot be programmed. Thus, load RFID media only into Tray 3
or Tray 4.
Is the RFID media loaded in Tray 3 or Tray 4?
Step 4
Load the RFID media into Tray 3 or Tray 4.
Does the problem remain?
Diagnostics and troubleshooting
180
Yes
Go to step 3.
Go to step 3.
Go to step 5.
Go to step 5.
5028
No
Go to step 2.
The problem is
solved.
Go to step 4.
The problem is
solved.
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