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660 errors
660 error messages
Error code Description
660.80
The motor (MPF) did not turn on.
660.81
The motor (MPF) did not turn off.
660.82
The motor (MPF) speed did not ramp up to the
required level.
660.83
The motor (MPF) stalled.
660.84
The motor (MPF) ran too slow.
660.85
The motor (MPF) ran too fast.
660.86
The motor (MPF) did not run at the correct timing.
661-668 errors
661–668 error messages
Error code Description
661.13
The tray 1 lift plate failed to lift.
662.23
The tray 2 lift plate failed to lift.
663.33
The tray 3 lift plate failed to lift.
664.43
The tray 4 lift plate failed to lift.
666.83
The motor (tray 2 pass-through) stalled.
666.84
The motor (tray 2 pass-through) did not reach the
required speed.
667.83
The motor (tray 3 pass-through) stalled.
668.83
The motor (tray 4 pass-through) stalled.
Motor (option tray pick) lifting error service check
Action
Step 1
Reset the printer.
Does the problem remain?
Step 2
Make sure that the tray insert is properly seated or fully inserted.
Does the problem remain?
Diagnostics and troubleshooting
231
Action
"Motor (duplex/MPF) service check" on
See
page
216.
Action
"Motor (tray 1 pick) lifting error service
See
check" on page
222.
"Motor (option tray pick) lifting error
See
service check" on page
See
"Motor (tray [x] pass‑through) stalled
service check" on page
Yes
Go to step 2.
Go to step 3.
5028
231.
233.
No
The problem is
solved.
The problem is
solved.
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