Sharp MX-C507P Service Manual page 154

Action
Step 17
a
Enter the Diagnostics menu, and then navigate to:
Printer diagnostics & adjustments > Motor tests >
Duplex/MPF
b
Select a setting, and then touch Start.
Does the motor run?
Step 18
Check the motor cable for proper connection and damage, and
replace if necessary.
Does the problem remain?
Step 19
a
Replace the motor. See
page 352.
b
Perform a print job.
Does the problem remain?
Sensor (MPF/pass-through): Paper (tray 2) failed to arrive service check
Action
Step 1
a
From the home screen, touch Settings > Device > Preferences.
b
Check if the paper size matches the size set on the tray guides.
Does the paper size match the size set on the tray?
Step 2
Change the paper size or adjust the size setting in the tray.
Does the problem remain?
Step 3
Check the tray for overfilling.
Is the tray overfilled?
Step 4
Remove the excess paper from the tray.
Does the problem remain?
Step 5
Check the paper condition in the tray.
Is the paper crumpled or damaged?
"Motor (duplex/MPF) removal" on
Diagnostics and troubleshooting
Yes
Contact the next
level of support.
Go to step 19.
Contact the next
level of support.
Yes
Go to step 3.
Go to step 3.
Go to step 4.
Go to step 5.
Go to step 6.
120
5028
No
Go to step 18.
The problem is
solved.
The problem is
solved.
No
Go to step 2.
The problem is
solved.
Go to step 5.
The problem is
solved.
Go to step 7.