Sharp MX-C507P Service Manual page 284

985 errors
985 error messages
Error code Description
985.02–985.03 Communications problem between the base
printer and the RFID Option.
985.04–985.07 Connections problem between the base printer
and the RFID Option, or a hardware problem
within the RFID Option.
RFID Option communication error service check
Action
Step 1
Check if the USB cable from the RFID Option is plugged into the
USB Host Port on the back of the printer.
Is the RFID Option cable plugged into the USB Host Port?
Step 2
a
Turn off the printer.
b
Plug the RFID Option cable into the USB Host Port.
c
Turn on the printer.
Does the problem remain?
RFID Option connection error service check
Action
Step 1
Make sure that the RFID Option cable is plugged into the USB Host
Port on the back of the printer.
Does the problem remain?
Step 2
Make sure that the RFID Option is installed immediately below the
base printer and above one or two optional trays.
Does the problem remain?
Step 3
Turn off the printer, and then turn it on.
Does the problem remain?
Diagnostics and troubleshooting
250
Action
"RFID Option communication error
See
service check" on page
"RFID Option connection error service
See
check" on page 250.
Yes
Contact the next
level of support.
Contact the next
level of support.
Yes
Go to step 2.
Go to step 3.
Contact the next
level of support.
5028
250.
No
Go to step 2.
The problem is
solved.
No
The problem is
solved.
The problem is
solved.
The problem is
solved.