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Action
Step 2
a
Remove the imaging kit, and then inspect the springs for
damage or improper contact. If necessary, reposition the
springs.
b
Check cables for poor connection. If necessary, reconnect the
cables.
Does the problem remain?
Step 3
Replace the imaging kit. Reuse the current supplies.
Does the problem remain?
Step 4
Check the HVPS and pogo pin cables for proper connection, and
reseat if necessary.
Does the problem remain?
Step 5
Check the pogo pin contacts for damage, and replace if necessary.
Does the problem remain?
Step 6
Check the pogo pin contacts for dust or debris.
Are the contacts free of dust or debris?
Step 7
Remove the dust or debris.
Does the problem remain?
Step 8
a
Enter the Diagnostics menu, and then navigate to:
Printer diagnostics & adjustments > Sensor tests
b
Find the sensor (Toner meter).
Does the sensor status change while toggling the sensor?
Step 9
Replace the TMC card. See
Does the problem remain?
"TMC card removal" on page
Diagnostics and troubleshooting
Yes
Go to step 3.
Go to step 4.
Go to step 5.
Go to step 6.
Go to step 8.
Go to step 8.
Go to step 10.
Go to step 10.
352.
167
5028
No
The problem is
solved.
The problem is
solved.
The problem is
solved.
The problem is
solved.
Go to step 7.
The problem is
solved.
Go to step 9.
The problem is
solved.
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