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Tray 1 sensor (media out) cable is unplugged service check
Action
Step 1
Check the cable on the JMTR1 connector on the controller board
for proper connection, and reseat if necessary.
Does the problem remain?
Step 2
a
Remove the media feeder. See
page
411.
b
Check the cable on the sensor (media out), and reseat if
necessary.
Does the problem remain?
Step 3
Replace the media feeder. See
page
411.
Does the problem remain?
Upper paper path sensors service check
Action
Step 1
Check the following sensors for proper connection, and reseat if
necessary:
•
Sensor (output)
•
Sensor (bin full)
Does the problem remain?
Step 2
Check the sensor cables for proper connection on the sensors and
on the JDSNS1 connector on the controller board.
Are the cables properly connected at both ends?
Step 3
Reconnect the cables.
Does the problem remain?
Step 4
Check the sensors for damage, and replace if necessary.
Does the problem remain?
"Media feeder removal" on
"Media feeder removal" on
Diagnostics and troubleshooting
192
Yes
Go to step 2.
Go to step 3.
Contact the next
level of support.
Yes
Go to step 2.
Go to step 4.
Go to step 4.
Contact the next
level of support.
5028
No
The problem is
solved.
The problem is
solved.
The problem is
solved.
No
The problem is
solved.
Go to step 3.
The problem is
solved.
The problem is
solved.
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