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Action
Step 10
Replace the RFID Option.
•
41X1379 (low voltage, North America)
•
41X1613 (high voltage, EMEA)
Does the problem remain?
Flash memory failure service check
Action
Step 1
Navigate to Settings > Print settings > Job Accounting Menu
Settings > Log Near Full Level. Make sure that the value is set to
maximum.
Does the problem remain?
Step 2
If applicable, make sure that the optional memory card is
supported.
Does the problem remain?
Step 3
Check the controller board pins for damage, and replace if
"Controller board removal" on page
necessary. See
Does the problem remain?
Step 4
Make sure that the firmware version is the latest, and update if
necessary.
Does the problem remain?
393.
Diagnostics and troubleshooting
184
Yes
Contact the next
level of support.
Yes
Go to step 2.
Go to step 3.
Go to step 4.
Contact the next
level of support.
5028
No
The problem is
solved.
No
The problem is
solved.
The problem is
solved.
The problem is
solved.
The problem is
solved.
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