Table of Contents
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Error on every page service check
Action
Step 1
Check if the media loaded has an RFID tag (A) attached or
embedded.
•
Sample RFID media
Note: This image shows a typical RFID tag. The actual tag
varies in size, shape, and appearance, as well as position and
orientation on the page.
Note: This error indicates that the printer attempted to program
an RFID tag and failed to do so. To disable the printer from
programming the RFID tag, navigate to Settings > RFID, and
then set Stop on Error to YES. You can also modify by the Retry
Count setting. Navigate to Settings > RFID > Retry Count, and
then assign a value except 0.
Is the tray loaded with an RFID media?
Step 2
Load the tray with an RFID media.
Does the problem remain?
Step 3
Check if the RFID media is loaded in Tray or Tray 4.
Note: Because the RFID Option is installed in the Tray 2 position,
RFID media loaded in Tray 1 cannot pass through the Option and
cannot be programmed. Thus, load RFID media only into Tray 3
or Tray 4.
Is the RFID media loaded in Tray 3 or Tray 4?
Diagnostics and troubleshooting
178
Yes
Go to step 3.
Go to step 3.
Go to step 5.
5028
No
Go to step 2.
The problem is
solved.
Go to step 4.
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