Sharp MX-C507P Service Manual page 169

Digital full color laser printer
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Action
Step 2
Change the paper size or adjust the size setting in the tray.
Does the problem remain?
Step 3
a
Enter the Diagnostics menu, and then navigate to:
Printer diagnostics & adjustments > Sensor tests
b
Find the sensor (Tray 1 pick).
Does the sensor status change while toggling the sensor?
Step 4
Check the sensor cable for proper connection and damage, and
replace if necessary.
Does the problem remain?
Step 5
a
Check the sensor (Tray 1 pick) for damage. If necessary, replace
the isolation unit. See
b
Perform a print job.
Does the problem remain?
Motor (tray 1 pick) jam service check
Action
Step 1
Check the tray for overfilling.
Is the tray overfilled?
Step 2
Remove the excess paper from the tray.
Does the problem remain?
Step 3
Check the paper condition in the tray.
Is the paper crumpled or damaged?
Step 4
Replace the crumpled or damaged paper.
Does the problem remain?
"Isolation unit removal" on page
Diagnostics and troubleshooting
Yes
Go to step 3.
Contact the next
level of support.
Go to step 5.
Contact the next
level of support.
409.
Yes
Go to step 2.
Go to step 3.
Go to step 4.
Go to step 5.
135
5028
No
The problem is
solved.
Go to step 4.
The problem is
solved.
The problem is
solved.
No
Go to step 3.
The problem is
solved.
Go to step 5.
The problem is
solved.

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