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Error code
Description
242.93
Paper never arrived at the sensor (tray 2 pass-
through). Paper source is undetermined.
242.94
Paper cleared the sensor (tray 2 pass-through) or
the sensor (tray 2 trailing edge) earlier than
expected. Paper source is undetermined.
242.95
Paper cleared the sensor (tray 2 pass-through) or
the sensor (tray 2 trailing edge) later than
expected. Paper source is undetermined.
242.96
Paper was picked but it never arrived at the sensor
(tray 2 trailing edge). Paper source is
undetermined.
242.97
Paper never cleared the sensor (tray 2 trailing
edge). Paper source is undetermined.
242.98
Paper was detected later than expected at the
sensor (tray 2 pass-through) or at the sensor (tray
2 trailing edge). Paper source is undetermined.
243 paper jam messages
Error code
Description
243.31
Paper fed from tray 3 remains detected at the
sensor (tray 3 pass‑through) or at the sensor (tray
3 trailing edge) after the printer is turned on.
243.32
Paper fed from tray 3 was detected earlier than
expected at the sensor (tray 3 pass-through) or at
the sensor (tray 3 trailing edge).
243.34
Paper fed from tray 3 cleared the sensor (tray 3
pass-through) or the sensor (tray 3 trailing edge)
earlier than expected.
243.35
Paper fed from tray 3 cleared the sensor (tray 3
pass-through) or the sensor (tray 3 trailing edge)
later than expected.
243.36
Paper fed from tray 3 was picked but it never
arrived at the sensor (tray 3 trailing edge).
243.37
Paper fed from tray 3 never cleared the sensor
(tray 3 trailing edge).
243.38
Paper fed from tray 3 was detected later than
expected at the sensor (tray 3 pass-through) or at
the sensor (tray 3 trailing edge).
243.41
Paper fed from tray 4 remains detected at the
sensor (tray 3 pass‑through) or at the sensor (tray
3 trailing edge) after the printer is turned on.
Diagnostics and troubleshooting
141
Action
"Sensor (tray 2 pass-through): Paper
See
failed to arrive service check" on page
See
"Sensors (tray [x] trailing edge and
pass-through): Paper cleared too early
service check" on page
See
"Sensors (tray [x] trailing edge and
pass-through): Paper cleared too late
service check" on page
See
"Sensor (tray [x] pass-through): Tray [x]
failed to pick service check" on page
"Sensors (tray [x] trailing edge and
See
pass‑through): Paper failed to clear service
check" on page
158.
See
"Sensors (tray [x] trailing edge and
pass-through): Paper arrived too late
service check" on page
Action
See
"Sensors (tray [x] trailing edge and
pass-through) static jam service check" on
page 144
.
See
"Sensors (tray [x] trailing edge and
pass‑through): Paper arrived too early
service check" on page
See
"Sensors (tray [x] trailing edge and
pass-through): Paper cleared too early
service check" on page
See
"Sensors (tray [x] trailing edge and
pass-through): Paper cleared too late
service check" on page
See
"Sensor (tray [x] pass-through): Tray [x]
failed to pick service check" on page
See
"Sensors (tray [x] trailing edge and
pass‑through): Paper failed to clear service
check" on page
158.
See
"Sensors (tray [x] trailing edge and
pass-through): Paper arrived too late
service check" on page
"Sensors (tray [x] trailing edge and
See
pass-through) static jam service check" on
page 144
.
5028
147.
151.
153.
155.
160.
145.
151.
153.
155.
160.
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