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Motor (deskew) service check
Action
Step 1
Reset the printer.
Does the problem remain?
Step 2
a
Enter the Diagnostics menu, and then navigate to:
Printer diagnostics & adjustments > Motor tests > Deskew
b
Touch Start.
Does the motor run?
Step 3
Turn the aligner and registration rollers.
Is there binding or uneven movement when turning the rollers?
Step 4
Check the aligner roller gears for damage, and replace if
necessary.
Does the problem remain?
Step 5
Check the cable on the motor and on the JMTR1 connector on the
controller board for proper connection.
Is the cable properly connected at both ends?
Step 6
Reconnect the cable.
Does the problem remain?
Step 7
Check the cable for damage, and replace if necessary.
Does the problem remain?
Step 8
Replace the motor. See
Does the problem remain?
Step 9
Replace the controller board. See
page
393.
Does the problem remain?
"Motor (deskew) removal" on page
"Controller board removal" on
Diagnostics and troubleshooting
Yes
Go to step 2.
Go to step 3.
Go to step 4.
Go to step 5.
Go to step 7.
Go to step 7.
Go to step 8.
Go to step 9.
336.
Contact the next
level of support.
213
5028
No
The problem is
solved.
Go to step 5.
Go to step 5.
The problem is
solved.
Go to step 6.
The problem is
solved.
The problem is
solved.
The problem is
solved.
The problem is
solved.
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