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Action
Step 5
Reset the printer.
Does the problem remain?
Step 6
Replace the media feeder. See
page
411.
Does the problem remain?
Step 7
Replace the controller board. See
page
393.
Does the problem remain?
"Media feeder removal" on
"Controller board removal" on
Diagnostics and troubleshooting
224
Yes
Go to step 6.
Go to step 7.
Contact the next
level of support.
5028
No
The problem is
solved.
The problem is
solved.
The problem is
solved.
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