Diagnostics; Troubleshooting - Interlogix ATSx500A Series Installation And Programming Manual

Chapter 3: System functions
6. If necessary, program reporting events that activate the camera. See "4.5
Cameras" on page 193 for details.

Diagnostics

If necessary, use the following menus for diagnostics:
• "1.2.1.3 RF RSSI test" on page 122
• "1.2.1.4 RF diagnostics" on page 122
• "1.2.1.5 Cam range test" on page 123

Troubleshooting

See also Chapter 7 "Troubleshooting" on page 295.
Camera busy message
Camera busy message may appear when a camera or a wireless expander does
not respond to a request because one of the following operations is currently in
progress:
• Erasing picture memory on the wireless expander
• Running RSSI test
• Running RF diagnostic test
• Running range test
• Setting camera mode (for example, unsetting the system
• Taking pictures according to other request
• Running walk test
• Learning in camera
• Updating current state (occurs for 2 to 3 s every 17 minutes)
Solution: repeat the request after a delay of a few seconds.
Camera error message
Camera error message appears due to one of the following states:
• Processing another request for longer than 20 s (for example, reporting
pictures for previous request for this camera)
• Communication failed
Solutions:
• Repeat the request in a few minutes
• Verify power supply
• Verify communication quality
See also "Diagnostics" above.
OH receiver line trouble when MMS sending
Advisor Advanced control panel provides an option to send pictures from PIR
cameras to an Osborne-Hoffman NetRec receiver, and MMS to users in parallel.
100 Advisor Advanced ATSx500A(-IP) Installation and Programming Manual