19. Trouble Code; 19.1 Display Procedure; 19.2 Trouble Resetting Procedure - Konica Minolta bizhub C360 Service Manual

19. TROUBLE CODE

19. TROUBLE CODE

19.1 Display procedure

• The machine's CPU performs a self-diagnostics function that, on detecting a malfunction,
gives the corresponding malfunction code on the control panel.

19.2 Trouble resetting procedure

• Different malfunction resetting procedures apply depending on the rank of the trouble
code.
* List of malfunction resetting procedures
Trouble code rank
Rank A
Rank B
Rank C
19.2.1 Trouble resetting procedure by Trouble Reset key
A. Use
• If the all troubles occur and the status would not be cleared by turning main power switch
OFF and ON again, or opening and closing the front door, clear the status of the
machine.
• To be used when the status would not be cleared by turning main power switch OFF and
ON again, or opening and closing the front door in case of a trouble.
B. Procedure
1. Turn OFF the main power switch.
2. Turn main power switch ON while pressing the Utility/Counter key.
3. Touch [Trouble Reset].
4. Check to make sure that [OK] is displayed and the it has been reset.
5. After turning off the main power switch, turn it on again more than 10 seconds after and
check if the machine starts correctly.
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Field Service Ver. 2.1 Feb. 2012
Resetting procedures
• Trouble reset
* Refer to the following procedure.
• Opening/closing the front door
• Turning main power switch OFF/ON
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