List Of The Cs Remote Care Error Code - Konica Minolta bizhub C360 Service Manual

12. SERVICE MODE
12.7.9

List of the CS Remote Care error code

A. When connecting by modem
Error code
0001 The line is busy (Busy detection)
0002 Failure of the Modem default setting at transmit-
ting (When the transmission completes with
modem initial setting failed)
0003 Timeout of CONNECT at transmitting
(No response to ATD)
0005 Timeout of CONNECT at receiving
(No response to ATA)
0006 Shut down of the data modem line (Host)
(Carrier OFF is detected)
0008 Timeout of start request telegram delivery
(Start request telegram is not delivered after line
connection)
0009 Timeout of finish request telegram delivery
(Finish request telegram is not delivered (Start of
shut down).)
000A Receiving rejection
(Receiving is made when the main body is set to
reject receiving.)
000B RS232C driver over run
(When the modem detects over run.)
000C If the same error is detected several times, turn
the modem power OFF and ON.
000D Break Interrupt (BI) indicator
(When the modem detects Break Interrupt (BI)
indicator.)
0011 Baud rate ERROR
(When selected baud rate is out of the specifica-
tion (9600 bps to 38400 bps).)
0018 Machine ID has already been registered
(Request telegram 2 (SET-UP) comes from the
main body that has already registered machine
ID.)
0019 Center ID error
(Center ID of the host is not identical with the one
of start request telegram.)
422
Error
Field Service Ver. 2.1 Feb. 2012
Solution
• Transmit again manually.
• Check if the power of the
modem is ON.
• Check the connecting condition
between the modem and the
main body.
• Transmit again manually.
• Check if the power of the
modem is ON.
• Check the connecting condition
between the modem and the
main body.
• Check if the power of the
modem is ON.
• Check the connecting condition
between the modem and the
main body.
• No solution, because the line is
shut down at the host side.
• Transmit again manually.
• Transmit again manually.
• Check the setting condition of
the host side.
• Check the setting condition of
the main body side.
• If the same error is detected
several times, turn the modem
power OFF and ON.
• If the same error is detected
several times, turn the modem
power OFF and ON.
• If the same error is detected
several times, turn the modem
power OFF and ON.
• Check the baud rate of the
software DipSW.
• Set the initial registrations
again for all including the host
side.
• Check center ID setting of the
main body side.
• Check center ID setting of the
main body side.