Data Capture - Konica Minolta bizhub C360 Service Manual

12. SERVICE MODE
12.9.11

Data Capture

A. Use
• When an error occurs, it acquires the print job data in order to analyze the cause of the
error.
• When an error occurs, this will be used to analyze the cause of the error according to the
print job data.
B. Procedure
NOTE
• The following conditions are necessary for this function.
When selecting [Security Setting] → [Security Details] → [Print Data Capture] in
Administrator Settings, [Allow] must be set.
• The hard disk must be mounted to the machine.
• When selecting [Administrator Settings] → [Network Settings] → [FTP Settings],
[FTP Server Settings: ON] must be set.
• This function is not available when the optional image controller IC-412 is
mounted.
1. Select [Service Mode] → [System 2], and touch [Data Capture]. Select [ON].
(While the Data Capture setting is [ON], the print job data from the PC will be stored in
the hard disk.)
NOTE
• Maximum 5 print job data can be stored, and the data will be overwritten beginning
2.1
with the chronologically oldest one.
2. Check the IP address of the machine.
3. Connect the PC (Windows) and the machine with ethernet cable.
4. Start the DOS command prompt of the PC, and specify the IP address of the machine
to start FTP.
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2.1
Field Service Ver. 2.1 Feb. 2012
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