Computer Telephony Integration (Cti) - NEC Xen IPK Features & Specifications Manual

Computer Telephony
Integration (CTI)
FEATURE
DESCRIPTION
SYSTEM
AVAILABILITY
OPERATING
PROCEDURES
SERVICE
CONDITIONS
Features and Specifications Manual
CTI is an advanced terminal feature that allows a PC and its TAPI compliant
software application to connect to the Xen IPK system. The Xen IPK system
provides all station information to the PC, called a CTI Terminal, that it
normally provides to a digital Multiline Terminal. The synergy provided by
the CTI Terminal and Xen IPK system is limited only by the software
application running on the CTI Terminal. Automatic Data Lockup, Screen
Popups, PC Attendant Consoles, and Directory Dialling are examples of
these software applications.
CTI is implemented using a Computer Telephony Adapter and RS-232C,
and USB CTI interfaces are available for D
multiline terminals.
Terminal Type
term
All D Series i and DTU-type multiline terminals, except DTR-2DT-1A.
Required Components
term
D Series i CT(A)-R( ) Unit or CT()-R( ) Unit.
DTU-type CTA-U( ) Unit or CTU(S)-U( ) Unit.
Refer to the CTI product literature.
The CT(A)-R( ) Unit connects to the bottom of any Dterm Series i
Multiline Terminal except DTR-2DT-1A TEL or the CTA-U( ) Unit
connects to the bottom of any DTU-type Multiline Terminal
provide an RS-232 interface that connects to a PC running a TAPI-
compliant application.
The CT(U)-R( ) Unit connects to the bottom of any Dterm Series i
Multiline Terminal except DTR-2DT-1A TEL or the CTU(S)-U( )
Unit connects to the bottom of any DTU-type Multiline Terminal to
provide a USB interface that connects to a PC running a TAPI-
compliant application.
C-22
term
Series i and DTU-type
C22 – 219
to