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NEC DT820 Series Manuals
Manuals and User Guides for NEC DT820 Series. We have
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NEC DT820 Series manual available for free PDF download: User Manual
NEC DT820 Series User Manual (234 pages)
For UNIVERGE 3C Communications
Brand:
NEC
| Category:
Telephone
| Size: 4.49 MB
Table of Contents
Notices
4
Document Revision History
5
Document Feedback
6
Document Information
6
Table of Contents
9
1 Overview
21
Supported Phone Models
21
2 Introduction to the DT820 Phones
23
DT820 Series Phones
23
Platform Compatibility
23
NEC DT820 Series IP Phone Lineup
23
Keys and Parts
25
ITY-8LCGX (DT820C Series)
25
ITY-8LDX (DT820 Series) Keys and Parts
26
ITY-8LDX (DT820 Series)
26
ITY-8LDX (DT820 Series) Keys and Parts
28
ITY-6D-1 (DT820 Series)
30
ITY-6D-1 (DT820 Series) Keys and Parts
31
Secured/Unsecure Signaling and Media Scenarios Icons
35
Volume Display Icons
35
To Display the Menu List Using the Menu Key
36
Use Menus and Cursor Pad to Access the Personal Directory
37
Use Cursor Pad to Access Personal Directory
37
Gigabit Ethernet Licensed Support
38
ITY-8LDX Phone Specifics
39
Programmable Key Information Display
39
Scroll Key
39
Monitor Presence Icons for ITY-8LD Phones
40
Ity-8Ld
40
Programmable Key Information
41
Using the Scroll Key
42
Page Numbers
42
Page Scrolling Example
42
Speed Dial Key Numbering for ITY-8LDX Phones
43
Presence Monitor Settings and Speed Dial Keys
43
Monitor Presence LED Colors for Speed Dial Keys
43
ITY-8LDX Speed Dial Key Numbering
43
ITY-6D-1 Phone Specifics
45
Speed Dial Key Numbering for ITY-6D-1 Phones
45
3 Installation
47
Before You Begin
47
Adjusting Angle of Tilt Leg
47
To Raise Tilt Leg
47
Tilt Levels
47
To Lower Tilt Leg
48
Leg Stoppers
48
Connecting the Phone
49
To Attach the Handset
49
Leg Stoppers
49
To Connect LAN Cable to the Phone
50
To Connect a Headset (Optional)
50
To Connect a Computer (Optional)
51
Headset Connector
51
LAN Cable Connection
51
4 Basic Settings/Configuration
53
Basic Setup with the Cursor Pad
53
Cursor Pad Up/Down Keys
53
To Adjust the Ringing Volume
54
To Adjust the Soft Ring Volume (Sip@Net Platforms)
54
To Adjust the Headset Ringing Volume
54
To Adjust the Call Volume (Handset)
54
To Adjust the Call Volume (Headset)
54
To Adjust the Call Volume (Speaker)
54
Basic Setup with the Menus and Cursor Pad
54
To Select an Internal Ringtone
54
To Select an External Ringtone
55
To Enable an External Headset
56
To Set External Headset Ringing (Optional)
56
To Set the Call Waiting Volume
56
To Change the Display Language
57
To Set the Date Format
57
To Set the Hold Reminder Volume
57
To Adjust the LCD Contrast
58
To Change the LCD Backlight Timeout (DT820 Only)
58
To Set the Time Format
58
Date Formats
58
To Disable the Screen Saver (DT820C Only)
59
To Change the Screen Saver Waiting Time (DT820C Only)
59
To Edit the Dial Preference
59
To Clear User Settings
60
Clear Confirmation Softkeys
60
To Clear Personal Directory
61
Data Clear Confirmation Acceptable User Actions/Keys
61
Clear Confirmation Softkeys
61
To Clear Call History
62
Clear Confirmation Softkeys
62
Data Clear Confirmation Acceptable User Actions/Keys
62
To Restart Your Phone
63
To View the Phone Settings
63
To View the Firmware Information for Your Phone
63
To View the IP Address of Your Phone
63
To View the Maximum Numbers of Calls You Can Handle
64
On Your Phone
64
Speed Dial and Personal Directory Character Sets
64
Uppercase Alphabetic Character Set
64
Lowercase Alphabetic Character Set
66
Numeric Character Set
67
Character Entry Mode Icon Displays
67
5 Security Features
69
Secure Calls
69
Secure Signaling
69
Secure Media
70
Secure Registration Icon
70
Secured/Unsecure Signaling and Media Scenarios Icons
70
Secure Media Icon (Secure Media, Secure Signaling)
70
Errors and Debugging
71
TLS Errors
72
6 Basic Phone Operation
73
Basic Call Operation
74
Answering Calls
74
To Answer an Incoming Call
74
To Reject an Incoming Call
74
Placing Calls
74
To Place an External Call
74
To Place an Internal Call
75
Call Duration
75
Ending a Call
75
Redialing a Number
75
Hold/Resume a Call
76
To Hold/Resume a Call
76
Using a Headset to Make and Receive Calls
76
To Make Calls with Your Headset
76
To Answer Calls with Your Headset
77
To Transfer the Current Call to Your Headset
77
Call Waiting/Concurrent Calls
77
To Answer the Other Incoming Call (Call Waiting)
77
To Place a Second Call (Concurrent Call)
77
To Switch between Calls
78
Call Transferring and Conferencing
78
Conferencing Calls
78
To Conference Two Calls
78
To Call Another Party While on a Conference Call
79
To Hold/Resume a Conference Call
79
To Split a Conference Call
79
Hang up While Conferencing
80
To Switch between Two Calls
80
Transferring Calls
80
Attended Transfer
80
Blind Transfer
81
To Shuttle between Calls During an Attended Transfer
81
Unattended Transfer
81
To Split Calls into Two Calls When Transferring (Transfer Split)
82
Advanced Messaging Features
82
Message Waiting Indication
82
Accessing Voice Mail
82
7 Programmable Keys
83
Speed Dial and Programmable Keys
84
Speed Dial Key Configuration
84
Duplicate Entries in Speed Dials
84
Using the Feature Key
84
Feature Key
84
To View Speed Dial Key Information for Programmed
85
Speed Dial Keys
85
Speed Dial Key Operation
85
To Originate a Call from Speed Dial Keys
85
Speed Dial Key Programming Examples
86
To Add a Programmable Key/Speed Dial Key Without a Personal Directory Entry
86
Monitor Presence Icons
88
To Add a Programmable Key as a Speed Dial Key with a Personal Directory Entry Using the Feature Key
89
To Add a Programmable Key as a Speed Dial Key with a Personal Directory Entry from the Personal Directory
91
Monitor Presence Icons
91
Monitor Presence Icons
93
Monitor Presence LED Colors for Speed Dial Keys
93
To Add a Speed Dial Key to an Existing Personal Directory Entry
94
Monitor Presence Icons
95
Monitor Presence LED Colors for Speed Dial Keys
96
To Configure a Programmable Key as a Speed Dial Key for a Star/Hash Code
98
Editing Speed Dial Keys
99
To Edit a Speed Dial Key
100
Monitor Presence Icons
102
Monitor Presence LED Colors for Speed Dial Keys
103
Deleting Speed Dial Keys
104
To Delete the Speed Dial Information ONLY from a Personal Directory Entry
104
To Delete an Entire Speed Dial and Personal Directory Entry
105
To Delete a Speed Dial Only Entry
106
8 Microbrowser and
107
Using the Microbrowser
107
Feature Key with the Microbrowser
107
To View the Microbrowser Home Page
108
Hot Desking
110
To Login Using Hot Desking
110
To Logout of Hot Desking Session
111
Handset Forwarding
112
To Set a Handset Forwarding Condition
113
To Set Conditional Handset Forwarding - no Answer Using Star Codes
116
To Set Handset Forwarding Using Star Codes
116
To Clear Handset Forwarding Conditions
117
To Set Conditional Handset Forwarding - Busy Using Star Codes
117
To Clear Handset Forwarding Using Star Codes
118
Call Recording
118
Supervise a Call
118
View System Call History
121
To View Call Logs Via the Microbrowser
121
To View the Conference Listing
122
Search Directory/Corporate Directory
124
To Search the 3C System Directory
124
Supported Search Characters
125
Enhanced Programmable Keys
127
Enhanced Blfs
127
Transfer Key
127
Using Enhanced Programmable Keys
128
To Pick up a Ringing Call to a Member of Your Workgroup
128
To Place a Call to a Member of Your Workgroup
128
Workgroup Features (Enhanced BLF Keys)
128
To Pickup a Held Call from a Member of Your Workgroup
129
To Place a Call to a Member of Your Workgroup
129
To Transfer a Call to a Member of Your Workgroup
129
Park Extension Key
130
To Park a Call to a Park Extension
130
To Pick up a Ringing Call to a Member of Your Workgroup
130
To Transfer a Call to a Member of Your Workgroup
130
Call Back Key
131
Monitor/Supervise Key
131
To Clear Call Back
131
To Monitor a Call (Workgroup Scenario)
131
To Pickup a Call on a Park Extension
131
To Reset the Number for a Call Back Key
131
Using the Call Back Key
131
Record Key
132
To Stop the Recording a Call
132
Call Recording Indications
132
Send to VM Key
133
Hot Desk Key
133
To Log out of Your Hot Desk Session
133
Trunk Dial Key
133
Trunk Presence Leds and Icons
133
To Seize a Trunk to Place a Call
134
DND Key
134
To Set Do Not Disturb for Your Phone
134
DND Leds and Icons
134
To Disable Do Not Disturb for Your Phone
135
Handset Forwarding Key
135
Handset Forwarding Leds and Icons
135
To Set Forwarding for Your Phone
136
To Disable Forwarding for Your Phone
136
Using the Microbrowser
137
Feature Key with the Microbrowser
137
To View the Microbrowser Home Page
138
Hot Desking
140
To Login Using Hot Desking
140
To Logout of Hot Desking Session
141
Handset Forwarding
142
To Set a Handset Forwarding Condition
143
To Set Conditional Handset Forwarding - Busy Using Star Codes
146
To Set Conditional Handset Forwarding - no Answer Using Star Codes
146
To Set Handset Forwarding Using Star Codes
146
To Clear Handset Forwarding Conditions
147
To Clear Handset Forwarding Using Star Codes
147
Call Recording
148
Supervise a Call
149
To View Call Logs Via the Microbrowser
152
List Conferences
153
To View the Conference Listing
153
Search Directory/Corporate Directory
155
To Search the 3C System Directory
155
9 DT820 Color Microbrowser and Enhanced Programmable Keys9-
137
Supported Search Characters
155
Enhanced Programmable Keys
157
Enhanced Programmable Key Support by Phone Model
158
Enhanced Blfs
159
Enhanced Programmable Keys Support
159
To Place a Call to a Member of Your Workgroup
161
To Pick up a Ringing Call to a Member of Your Workgroup
161
To Transfer a Call to a Member of Your Workgroup
161
To Pickup a Held Call from a Member of Your Workgroup
161
To Place a Call to a Member of Your Workgroup
162
To Pick up a Ringing Call to a Member of Your Workgroup
162
Transfer Key
162
To Transfer a Call to a Member of Your Workgroup
163
Park Extension Key
163
To Park a Call to a Park Extension
163
To Pickup a Call on a Park Extension
163
Monitor/Supervise Key
164
Record Key
164
To Monitor a Call (Workgroup Scenario)
164
To Stop the Recording a Call
164
Hot Desk Key
165
Send to VM Key
165
To Log out of Your Hot Desk Session
165
DND Key
166
To Seize a Trunk to Place a Call
166
Trunk Dial Key
166
Trunk Presence Leds
166
To Set Do Not Disturb for Your Phone
167
To Disable Do Not Disturb for Your Phone
167
Handset Forwarding Key
167
DND Leds and Icons
167
To Set Forwarding for Your Phone
168
To Disable Forwarding for Your Phone
168
Handset Forwarding Leds and Icons
168
10 Call History, and the Corporate and Personal Directories10-149
170
The Help Key
170
Using the Help Key
170
The Menu Key
170
Call History
170
Access Call History Using the Menu Key
171
Access Call History Using the Cursor Pad
171
To Clear the Missed Calls Icon, Message and Call Indicator Lamp (if Enabled)
172
To View Missed Calls
172
To View Received Calls
172
To View Outgoing Calls
172
To Dial an Internal Number from the Call History Using the Handset
173
To Dial an External Number from the Call History
173
To Add a Call History Entry to the Personal Directory
173
Monitor Presence Icons
175
To Delete a Specific Entry from the Call History
176
Monitor Presence LED Colors for Speed Dial Keys
176
To Delete Call History for All Missed, Received or Placed Calls
177
To Delete All Call History Information
177
The Personal Directory
177
Accessing the Personal Directory and Entry Details
178
Cursor Pad Movement in the Personal Directory
178
To Access the Personal Directory
178
Presence Monitor Settings and the Personal Directory
179
To View a Specific Personal Directory Entry
179
Monitor Presence Icons
179
Incoming Call Display and the Personal Directory
180
Searching for an Entry in the Personal Directory
180
Dialing from the Personal Directory
180
To Dial a Number from the Personal Directory
180
To Search the Personal Directory
180
Adding or Editing a Personal Directory Entry
181
Duplicate Entries in the Personal Directory
181
To Add an Entry to the Personal Directory
181
Monitor Presence Icons
183
Monitor Presence LED Colors for Speed Dial Keys
183
To Edit a Personal Directory Entry
184
Monitor Presence Icons
187
Monitor Presence LED Colors for Speed Dial Keys
187
Deleting a Personal Directory Entry
188
To Delete a Personal Directory Entry
189
To Remove Personal Directory Entry Information but Keep Speed Dial Key Information
189
The Corporate Directory
189
To Access the Corporate Directory
189
Presence Monitor Settings and the Corporate Directory
190
To Dial a Number from the Corporate Directory
190
Monitor Presence Icons
190
11 Phone Troubleshooting
193
Using the Help Key
193
Basic Troubleshooting
194
To Check Common Problems
194
Registered Phone
194
Unregistered Phone
194
Network Cable Unplugged
194
Network Connections
195
I Cannot Connect to the Network through the PC Port on the Back of the Phone
195
My Phone Cannot Reconnect to the Network after a Local Settings Change
195
My Phone Cannot Register on the Network
195
Unregistered Phone Icon
195
My Device Connected to the PC Port Lost Its Network Connection
196
Power
196
The Phone Does Not Power up
196
Calling
196
The Phone Does Not Have a Dial Tone
196
Registered Phone
196
Unregistered Phone
196
The Phone Cannot Make any Calls
197
The Phone Cannot Make any External Calls
197
A Speed Dial/Personal Directory Entry Is Not Working Correctly
198
Telephone Numbers from the Personal Directory or Call History Are Not Dialing Correctly
198
The Phone Does Not Ring
198
I Cannot Reconnect to a Call on Hold/The Call Does Not Terminate
199
Phone Keypad
199
I Want to Enter Specific Characters or Letters in Speed Dials and Personal Directory Entries
199
The Dial Pad And/Or Buttons Are Not Working
199
Phone Softkeys
200
I Cannot See a Particular Softkey on My Phone
200
The Phone Softkeys Are Not Working
200
Character Entry Mode Icon Displays
200
LCD Screen/Display
201
I Need to Reset the Language on My Phone
201
I Want to Adjust the Time the LCD Stays Lit
201
The Call History Information on My Phone Is Gone
201
The LCD Is too Light or Dark
201
The Name Shown on the LCD of My Phone Is Wrong
202
Audio
202
Audio Quality
202
There Is no Audio to My Handset
202
There Is no Audio to My Headset
202
System Features
203
Commonly Used Terms in the UNIVERGE 3C Documentation
203
Call Pickup
204
3 C V O I C E M a I L
204
To Access Voicemail
204
To Pick up a Call
204
System Telephone Set Star Code Commands
205
System Star Code Commands
205
Sip@Net System Features
209
Programmable Keys / Speed Dial Keys
209
Example
209
Sip@Net Prefixes
210
Message Waiting Indication
210
Desk Sharing and User Portability
210
To Log on to a Desk Sharing Terminal
210
To Log out of a Desk Sharing Terminal
210
EHS Bluetooth® Headset Support
213
Supported Headsets
213
Electronic Hook Switch Headset
214
Supported Features
214
Setup and Installation
214
Enable EHS Headset at the Phoneset Device
214
Enable the Headset Port One the Phone
214
Headset Base Station Setup
214
Connect Phone to Headset Base Station
215
To Set External Headset Ringing (Optional
215
Headset Troubleshooting
215
Notices
217
Third Party Software Disclaimer and Limitations
217
Open Source License Acknowledgment
217
Openssl Redistribution Conditions
217
Libsrtp Redistribution Conditions
218
Netbsd Foundation's (TNF) License
219
Audio Coding Licenses
220
Notice to the User
220
Important Safety Information
220
Use of an External AC Adapter
221
Use of an Ieee802.3Af Power Supply
221
Power Consumption
221
Declaration of Conformity
221
DT820 Minimum/Maximum Power Consumption by Available Options
221
WEEE Product Disposal Information
225
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