Automatic Hold; A-8 Answer Hold - NEC Xen IPK Features & Specifications Manual

Automatic Hold

FEATURE
DESCRIPTION
SYSTEM
AVAILABILITY
OPERATING
PROCEDURES
SERVICE
CONDITIONS
RELATED
FEATURES LIST
Features and Specifications Manual
The Automatic Hold feature works when an Attendant with an Attendant
Add-On Console presses a DSS key programmed for station or page
access while engaged in an outside call or when Multiline Terminal users,
engaged in an outside call, press a Feature Access key or One-Touch key
programmed for Direct Station Selection or Direct Paging Access. This
feature reduces the risk of accidentally disconnecting a call due to incorrect
operation and simplifies access to various features by reducing the
operational steps required.
Terminal Type
Not applicable.
Required Components
None.
While on an outside call at a Multiline Terminal:
1. Press the DSS/BLF key for the desired station or paging. The original
call is automatically placed on Non-Exclusive Hold.
2. Talk with called party, or page.
3. Press the held line key or Call Appearance key to return to the
held call.
Any outside call on hold longer than the programmed time generates a
recall at the originating Multiline Terminal.
Press the Transfer, Conference, or a DSS key, with a call in progress,
to place the existing call on Non-Exclusive Hold.
Press the Answer key, with a call in progress and receiving an
incoming CO/PBX call, to place the existing call on Hold and connect
the Multiline Terminal user to the next call.
Press the Hold key to place the existing call on Non-Exclusive Hold or
Exclusive Hold (if the Feature key and then the Hold key are pressed).
Feature
Number
A-8 Answer Hold
A-24
Feature Name
A24 – 101