General Information The following should be considered when reviewing this User Guide: Access to many features is based on system assignments. Some access codes may vary from those stated in this user guide and not all features may be available from your telephone. The FLASH or RECALL key located on certain models of Analogue Telephones can be used in place of the Hookswitch.
Making Calls Internal Calls Lift the handset Dial station number or 9 for the attendant (or reception) Note 1: When calling a multiline telephone, dialling 1 after the station number will change ringing to voice, or voice to ringing. Note 2: To directly access a personal voice mailbox, dial 8 after dialling the station number.
Placing a Call on Hold Exclusive Hold With a call in progress: Press Hookswitch Note 1: Replacing the handset when a call is on hold will cause the held call to immediately ring your station. Note 2: Once a call is placed on hold, the telephone can be used to place another internal or outside call, or access a feature (i.e.
Call Park To park a call: Press Hookswitch Dial #6 and the Park orbit (01~64) Note: If you hear busy tone, the orbit is busy. To try another orbit, press the Hookswitch twice and repeat the second step. Use Paging to announce the call Replace handset Note 1: If not picked up, the call will recall to you.
Call Forwarding Call Forward – Immediate Lift the handset Dial 741 Dial 1 (Set) Dial the destination extension or off-premise number Hang up Cancel Lift the handset Dial 741 Dial 0 (Cancel) Hang up Note: While set, Call Forward – All overrides Call Forward Busy/ No Answer setting.
Paging To make a paging announcement: Lift the handset Dial the paging service code: Internal Paging Zones External Paging Zones Combined Internal/External Dial the paging zone number: Internal Paging Zones 1~9, 0 for All Zones (or 01~64, 00 for All Zones) External Paging Zones 1~8, 0 for All Zones Combined Internal/External 1~8, 0 for All Zones...
Multiple Agent Log In To Log In: Lift the handset Dial the AIC Log In service code (not assigned at default) Dial the log in code (up to 20 digits) (optional) Dial the first Agent Identity Code (AIC) (up to four digits) Note: You will hear a confirmation tone when immediately logging in with additional AICs.
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