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Analogue Analogue Analogue Analogue Analogue T T T T T elephone elephone elephone elephone elephone User Guide User Guide User Guide User Guide User Guide...
Table of Contents Table of Contents GENERAL INFORMATION ..............3 ANSWERING CALLS ................3 MAKING CALLS ..................4 PLACING A CALL ON HOLD ..............5 TRANSFERRING CALLS ................ 5 CONFERENCE ..................6 CALL PARK ..................... 6 TONE OVERRIDE .................. 6 VOICE OVER ..................
GENERAL INFORMATION The following should be considered when reviewing this User Guide: Access to many features is based on system assignments. Some access codes may vary from those stated in this user guide and not all features may be available from your telephone. The FLASH or RECALL key located on certain models of Analogue Tele- phones can be used in place of the Hookswitch.
MAKING CALLS INTERNAL CALLS Lift handset Dial station number or “9” for the attendant (or reception) Note: When calling a multiline telephone, dialling “1” after the station number will change ringing to voice, or voice to ringing. Note: To directly access a personal voice mailbox, dial 7 after dialling the station number.
MAKING CALLS (continued)... TRUNK QUEUING Upon receiving busy tone when all outside lines are busy: Dial Trunk Queue set code 78 Replace handset Note: When an outside line is available, your telephone will ring; lift handset and place call (no need to dial Trunk Access code). PLACING A CALL ON HOLD EXCLUSIVE HOLD With a call in progress:...
CONFERENCE With an internal call in progress: Press Hookswitch Place second call (internal or external) Announce conference Press Hookswitch to establish conference Note: Repeat above procedure to add a fourth party. Note: No more than 1 outside party can participate in a conference. Note: A conference may be placed on Hold by pressing Hookswitch.
VOICE OVER ORIGINATE ANSWER When calling a busy telephone: With a call in progress: Dial Voice Over Code 6 Receive Voice Over announcement Announce message Replace handset; first call is terminated Lift handset when phone rings Converse with Voice Over originator CALL FORWARDING FROM YOUR STATION CANCEL...
ACCOUNT CODE FORCED/VERIFIED To place an outside call: Lift handset Dial Forced Account Code access code ________ Dial Forced Account Code ______ (up to 13 digits) Dial trunk access code i.e. 0 and outside number Note: When calling from a station that is assigned the Account Code Forced/ Verified feature, outgoing calls will only be processed after the dialled Account Code is verifited.