NEC Xen IPK Features & Specifications Manual page 458

July 2003
SERVICE
CONDITIONS
450 – P1
PC Attendant has three main components:
1. PC Attendant Application Software: This application runs on a PC
and provides the PC based GUI (Graphical User Interface) and
features.
2. TAPI Adapter: The CT(A) or CT(U) Adapter is installed in a
Multiline Terminal and connects to a digital station line of the Xen
IPK. PC Attendant communicates to the Xen IPK system through
the TAPI Adapter.
3. Headset: The headset can be plugged into the Multiline
Terminal and is used when making and receiving calls through
PC Attendant.
When the KTS is configured to support Caller ID indication, PC
Attendant displays the caller ID information on all incoming calls.
If Caller ID is available and the KTS is set up as a square system (i.e.
Line Key 1 = CO1, Line Key 2 = CO2, ...), Caller IDs for multiple CO
calls coming into the PC Attendant simultaneously may swap on the
PC call window indication for those calls. For this reason, NEC does
not recommend using caller ID with this product unless the station is
set up with CAP keys (Call Appearance Keys). When CAP keys are
assigned, Caller ID works properly. Refer to the Xen IPK System
Programming Manual for details on CAP key setup.
PC Attendant can monitor a maximum of 30 DSS/BLF buttons.
An unlimited number of stations can be entered into the database.
Each station record can contain information such as the station user
name, address, extension number, e-mail address, pager, other
telephone numbers (i.e. cellular, pager, home). Each station record
can also show the MONITOR status of that telephone (BUSY, IDLE, or
DND). Special notes can also be entered for each station. These notes
can provide more details about the station user such as availability,
schedule, meetings, and more.
Intelligent Configuration Wizard: the Configuration Wizard guides
users through the setup procedure making installation easy. Answer
the Wizard questions, such as "How many DSS keys?", and the
Wizard auto-programs the DSS/BLF buttons.
The Wizard automatically programs up to 20 DSS/BLF buttons based
on connected telephone types. Other DSS/BLF buttons must be
manually programmed as Feature keys.
NEC Business Solutions Ltd
PC Attendant Console