Avaya Communication Manager Administrator's Manual page 1104

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Screen Reference
First Announcement Extension
Appears when the ACD and Queue fields are y and the Vector field is n.
Note:
If entering a Multi-Location Dial Plan shortened extension, note the following:
Note:
When entering a Multi-Location Dial Plan shortened extension in a field designed
for announcement extensions, certain administration end validations that are
normally performed on announcement extensions are not done, and resultant
warnings or submittal denials do not occur. The shortened extensions also do not
appear in any display or list that shows announcement extensions. Extra care
should be taken to administer the correct type of announcement for the
application when assigning shortened extensions.
Valid entries
Enter a recorded
announcement
extension
number.
blank
LWC Reception
Defines the destination for Leave Word Calling (LWC) messages left for the hunt group.
Valid entries
audix
msa
spe
none
1104 Administrator Guide for Avaya Communication Manager
Usage
This is the announcement the caller receives after being in the queue for
the time interval specified in First Announcement Delay. If the call hasn't
been answered after the announcement, the caller hears music (only after
the first announcement) if Music-on-Hold is provided, or ringing for as
long as it remains in the queue. If this is the forced first announcement,
the caller always hears ringback after the announcement; otherwise, the
caller hears music (if provided).
Leaving this field blank indicates there will be no announcement.
Usage
If LWC is attempted, the messages are stored in AUDIX. The Audix
Name field must be filled in too.
If LWC is attempted, the messages are stored in the system processing
element (spe).

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