Avaya Communication Manager Administrator's Manual page 1041

Field descriptions for page 13
Figure 376: Feature-Related System Parameters screen
change system-parameters features
CALL CENTER MISCELLANEOUS
Allow Ringer-off with Auto-Answer
Valid entries
y/n
Clear Callr-info
Use this field to specify when the collected digits Callr-Infor display is to be removed from the
agent/station display.
Valid entries
leave-ACW
next-call
on-call-release
FEATURE-RELATED SYSTEM PARAMETERS
Clear Callr-info:
Allow Ringer-off with Auto-Answer?
Usage
Enter y to allow a user to use the ringer-off feature button to prevent
ringing on EAS auto-answer calls.
Usage
Leaves the display up while the agent is in ACW (After-call work mode).
Clears the display when the next call is received. This is the default.
Clears the display on the 2nd line of a two-line display as soon as the call
is released, either because of receiving call disconnect or the agent/
station user pressing the release button.
Feature-Related System Parameters
page 13 of x
Issue 2.1 May 2006 1041