Avaya Communication Manager Administrator's Manual page 813

Note:
You cannot enter y in the previous two fields unless Service Observing (Basic)
Note:
is enabled on the System-Parameters Customer-Options screen.
Valid entries
y/n
Can Be Picked Up By Directed Call Pickup
Valid entries
y/n
Can Be Service Observed
Note that this field allows or denies service observing for not only physical extensions, but also
for logical agent IDs and VDNs. If you want an observer to observe users, set the users' CORs
to y on the observer's COR Service Observing Permission table
.
Valid entries
y/n
Can Change Coverage
Valid entries
y/n
Usage
Enter y if users with this COR can service observe other users.
Usage
Enter y to allow this Station's or EAS agent's calls to be picked up by
using the Directed Call Pickup Up feature. Before you can set this field to
y, you must set Directed Call Pickup on the Feature-Related System
Parameters screen to y.
Usage
Enter y if users with this COR can be service observed.
Usage
Enter y to allow station users with this COR to select one of two
previously administered coverage paths or to activate, change, or
deactivate call forward all calls or call forward busy/don't answer from any
on-site or off-site location.
Class of Restriction
Issue 2.1 May 2006 813