Avaya Communication Manager Administrator's Manual page 800

Screen Reference
Record Agent ID on Outgoing
Only displays if the Expert Agent Selection (EAS) field is y on the
Customer-Options
Valid entries
y/n
Record Call-Assoc TSC
Valid entries
y/n
Record Called Vector Directory Number Instead of Group or Member
If this option is enabled, the called VDN overrides the group or member information that
normally appears in the Dialed Number field of the CDR record. If a call is directed through
more than one VDN, the first VDN used for the call is stored. This applies only to calls routed to
a hunt group by a vector, not to calls routed directly to an extension by a vector.
You cannot use both the Called VDN and the Agent Login ID instead of Group or Member.
Only one of these fields can be y.
Valid entries
y/n
Record Non-Call-Assoc TSC
A temporary signaling channel (TSC) is a virtual connection established within an ISDN
D-channel.
Valid entries
y/n
800 Administrator Guide for Avaya Communication Manager
screen.
Usage
Enter y to include the EAS agent's LoginID instead of the physical
extension in the Dialed Number field of a CDR record.
Usage
Enter y to create records for call-associated temporary signaling
connections. If you have a lot of data connections this could increase the
number of records. You might want to consider the capacity of your call
collection device.
Usage
Enter y to include the Vector Directory Number (VDN) in the Dialed
Number field of a CDR record.
Usage
Enter y to create records for non-call-associated temporary signaling
connections. If you have a lot of data connections this could increase the
number of records. You might want to consider the capacity of your record
collection device.
System-Parameters