About This Guide
This guide assumes the Call Management System (CMS) has been initially
installed and programmed. It provides the CMS Supervisor with information
on each aspect of CMS operations and CMS programming for effective
management, maintenance, and customization of CMS.
Documentation Conventions
Several special symbols and typefaces appear in this manual. For example,
keys that appear on your
(function key
[F1]
[^] (up arrow)
[
] (down arrow)
v
[< ] (left arrow)
[ >] (right arrow)
<
[
] (tab key)
>
[
] (enter key)
<
When two keys must be pressed simultaneously, it is shown like this:
<
[^] +[
>
keyboard are shown like this:
F1)
] press the up arrow and tab key simultaneously).
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