Cumulative Split Report By Hour - AT&T Call Management System Supervizor's Manual

Generating Reports

Cumulative Split Report By Hour

A Cumulative Split Report Report By Hour (Figure 7-5) is a summary report
that can be generated for any consecutive period from 2 to 93 days. Most of
the column headings are the same as for the Daily Split Report and the
Cumulative Split Report by Day. However, the leftmost column head for this
report is "Hour."
The hours in a day during which CMS was active over the days specified are
listed in the leftmost column. Each data line summarizes that hour's activity
over all the days specified. If there is no CMS activity for any hour during the
period selected, that hour is not shown on the report.
For example, if you specified a Cumulative Split Report by Hour for July 2
through July 10, the hours in a day when CMS was active would be in the left-
most column, and all the activity in a given hour for July 2 through July 10
would be summarized. The 10 o'clock period would list data for all the calls
from July 2 through July 10 that were completed during the 10 o'clock period.
7-16 Types of CMS Reports