Archiving and Restoring Data
Resuming Data Collection
Now that you have the historical reports, you must restore the hard disk to its
previous condition before starting CMS. Otherwise, CMS cannot effectively
store new data when it resumes managing calls. To do this, you must erase
the historical data from the hard disk—they remain saved on the diskette—
and restore the current system tables to the proper file.
Erasing the Historical
Data from the Hard Disk
To erase the historical data from the hard disk, do the following:
1. To get to the cmsrept directory, type
cd c:\cms\cmrept
2. To erase a data file, type
erase dyymmdd .cms
where yymmdd is the date of the data file to be erased.
3. Next, type
cd c:\cms\cmsmgmt
4. Type the command
erase
syymmdd.cms
NOTE:
Y
can also use the "delete" command, as follows:
OU
delete
dyymmdd.cms
(in place of "erase").
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Resuming Data Collection 8-9
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