Using Merlin Legend Features With Cms - AT&T Call Management System Supervizor's Manual

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CMS Telephones and Telephone Programming
(the green light is on), and a call is ringing on the telephone, the user hears a
tone and after a short pause is connected to the caller.
NOTE:
Auto Answer can be invoked only in the Enhanced Mode. Refer to Customer
Instruction Booklet (CIB) for an explanation of Enhanced and Manual Mode of
502C Headset Adapter.
Using MERLIN
LEGEND Features with CMS
Many of the MERLIN LEGEND system features can be used with CMS.
Several of the most useful features for use with your CMS are described in
this section. (Programming instructions and codes are given on page 5-29.)
For a complete list and information on all the MERLIN LEGEND system
features, see the MERLIN LEGEND System Reference.
WARNING:
The following features should not be used
because they may interfere with the operation and historical reporting
capabilities of CMS.
Remote Call Forward
Call Pickup Groups
Call Pickup
Call Forward
Follow Me
Do Not Disturb
Privacy
You can use your phone's features two ways:
Press a programmed button. When you have programmed a feature
onto a vacant line button, just press that button to use the feature.

5-22 Using MERLIN LEGEND Features with CMS

CMS agent telephones
with

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