Set Intraflow Threshold - AT&T Call Management System Supervizor's Manual

Supervising CMS
Press [F8] (Enter Data)
3.
The intraflow designation
On or vice versa.
4. Repeat steps 1 through 3 to turn intraflow on or off for another line
group, or press [F7] to return to the Configuration screen.
5. Choose an activity from the Configuration screen or press [F7] to return
to the Stored Shift Configurations screen.
6. Choose an activity from the Stored Shift Configurations screen or press
[F8] to return to the System Menu.

Set Intraflow Threshold

To choose this activity:
1. Press [F3] (Set Thresh). You can now set the intraflow threshold for
each split. This threshold is based on the number of seconds the oldest
call has been waiting in a split. The initial setting is 30 seconds.
The prompt is displayed as follows:
SET INTRAFLOW THRESHOLD: Split #: \
Threshold (seconds ) :
Enter a split number (1 through 6).
2.
3. Enter the number of seconds from 0 through 999.
4.
Press [F8] (Enter Data).
Repeat steps 1 through 4 to set the intraflow threshold for another split,
5.
or press [F7] to return to the Configuration screen.
6. Choose an activity from the Configuration screen or press [F7] to return
to the Stored Shift Configurations screen.
7. Choose an activity from the Stored Shift Configurations screen or press
[F8] to return to the System Menu.
for that line group automatically changes from Off to
Dynamic Reconfiguration 6-45