Personalized Ringing - AT&T Call Management System Supervizor's Manual

CMS Telephones and Telephone Programming
3. Use the following codes to select the type of ringing for the line or line
pool:
Press [*] [3] [4] [5] to set all lines for No Ring.
The red lights next to the line buttons go off
Press [*] [3] [4] [7] to set all lines for Immediate Ring.
The red lights next to the line buttons go on steady.
Press [*] [3] [5] to set a single line for No Ring.
The red light next to the line button goes off.
Press [*] [3] [7] to set a single line for Immediate Ring.
The red light next to the line button goes on steady.
4. Repeat steps 2 and 3 for each line button to be programmed, if neces-
sary.
5. For analog telephones, slide the T/P switch to the center position.
For MLX telephones, press [Feature] [*] [0] [0] .

Personalized Ringing

Agents may confuse the ring of nearby telephones with the ringing sound of
their own. Each agent, especially within an individual split, may want to pro-
gram his or her telephone with a ringing pattern that is easier to identify.
There are eight different ringing patterns available.
NOTE:
Even if agents program their telephones for personalized ringing, they can
still distinguish between the different kinds of calls.
Using MERLIN LEGEND Features with CMS 5-29