Chapter C - HELP & ERROR MESSAGES
Error
Explanation
code
E811
Missing
parts
E812
E813
E814
E815
E816
E817
E818
E819
E821
Software
compatibility
E822
E823
E831
Hardware
compatibility
E832
E833
E834
C-16 Planmeca ProMax
internal
PAN-DEC not found
CEPH-DEC not found
RTC not found
CAM not found
Tube not found
Patient position control keypad not found Check the cabling.
DIN module not found
ETHERNET module not found
CEPH-CA (CEPH automatic) not found
System software must be upgraded (too
old with newly installed component)
CAM FPGA version not compatible with
main software
GUI not compatible with newest SW
A Dimax3 found but not a digital machine Update the GUI software version.
Wrong type of PSU
MCM is wrong type (X = MCM-module
number; 1-8, 0 & 9 reserved)
Dimax3 sensor version is too old
ERROR MESSAGES
Comments
Check the functionality of the
PAN-DEC PCB.
Check the functionality of the
CEPH-DEC PCB.
Check the functionality of the
RTC PCB.
Check the functionality of the
CAM PCB.
Check the tube head cabling.
Check the functionality of the DIN
PCB and that it is attached prop-
erly.
Check the functionality of the
Ethernet PCB and that it is
attached properly on the PSU.
The X-ray unit has been config-
ured as CEPH-CA. Check the
cabling between the CEPH and
CPU PCB. Check the functional-
ity of the CPU PCB.
Check
the
software
ments of all components.
Check the software version of the
ProMax X-ray unit.
Check the software version of the
the GUI.
Change the PSU PCB.
Change the MCM PCB.
The Dimax sensor version is too
old or not compatible with the
ProMax X-ray unit software ver-
sion.
Technical Manual
require-
Need help?
Do you have a question about the ProMax and is the answer not in the manual?
Questions and answers