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Service Center
Introduction
Return for Credit or Warranty Exchange Procedure
Returned equipment must have a Return Authorization (RA) number.
5.19
Obtain an RA number either by calling customer service telephone support or
by fax (972-519-4611).
No equipment should be returned without an RA number. The
5.20
following information is required:
•
Description and quantity of equipment to be returned
•
Reason for return
•
Order number the equipment was purchased against and approximate
date of purchase
The Service Center tests, repairs, and modifies all modules (both in
5.21
and out of warranty). Modules received for repair or modification are returned
promptly.
3EM13853AF
Issue 01, September 2007
1-21
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