Alcatel-Lucent OmniPCX Office IP Touch 4068 Owner's Manual
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Summary of Contents for Alcatel-Lucent OmniPCX Office IP Touch 4068
- Page 1 Alcatel-Lucent OmniPCX Office Alcatel-Lucent IP Touch 4068 Phone Alcatel-Lucent IP Touch 4038 Phone Alcatel-Lucent 4039 Digital Phone...
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Page 3: User Manual
User manual Introduction How to use this guide Thank you for choosing a telephone from the IP Touch 4038 Phone/4039 Digital Phone/IP Touch 4068 Phone range manufactured by Alcatel-Lucent. • • Actions Keypad Your IP Touch 4038 Phone/IP Touch 4068 Phone (IP)/4039 Digital Phone (digital) terminal has a new ergonomic layout for more Lift the receiver. -
Page 5: Table Of Contents
Contents Keeping in touch ..........p. 22 Selecting calls to be forwarded. -
Page 6: Getting To Know Your Telephone
• Flashing green: incoming Receiver(possibility of a wireless handset - Receiver connected. Appointment programmed. call. Bluetooth® - Alcatel-Lucent IP Touch 4068 Phone only) • Flashing red: alarm. Silent mode enabled. Telephone locked. Display keys: pressing a display key activates the feature shown associated with it on the screen. -
Page 7: Description Of The Screens And Bluetooth® Handset
Description of the screens and Bluetooth® handset Main page: contains call line keys (allowing supervision of calls) and programmable call keys. The up-down navigator is used to access all the speed dial keys (apart from those displayed by default). Other Tue 16 jan 2004 Welcome screens Menu... -
Page 8: Call Management Screen
Description of the screens and Bluetooth® handset Call management screen Application screen Date Incoming call icon Time and status icon Date Application name Time and status icon Tue 16 jan 2004 Call holding icon Call in progress icon Application screen Incoming call presenta- tion screen. -
Page 9: Ip Touch Bluetooth® Wireless Handset
Description of the screens and Bluetooth® handset • Presentation of the battery pack IP Touch Bluetooth® Wireless handset (Only available on Alcatel-Lucent IP Touch 4068 Phone set) Off-hook/On-hook and Volume/Mute keys Off-hook/On-hook: press this Green flashing: normal key to take or terminate a call operation. -
Page 10: Using Your Telephone
Dial the Lift the Number required Press the 'on-hook' key of Number required number for receiver the Bluetooth® handdset your call (Alcatel-Lucent IP Touch 4068 Phone) Go to next screen Answering a call Handsfree Number Programmable line Dial by name required... -
Page 11: Activating The Loudspeaker During A Call (Receiver Lifted)
Using your telephone • Call in progress: If name is OK: make the call Paul in conversation You are on a call Press and release • If name is not OK: with the destination number FirstName List Extend search in Display the list of Select the During a call, you can lift the receiver without terminating the call. -
Page 12: Screening Calls Using The Voice Mailbox
Using your telephone Call Screening calls using the voice mailbox pers. Main Select the No. from Call desired number This service lets you screen incoming calls to your voice mailbox. When your caller leaves his message you can choose to the last ten dialed communicate with him. -
Page 13: Sending Dtmf Signals
The feature is automatically cancelled when you hang up. The key is no longer lit Resume the call • The Bluetooth® receiver (Alcatel-Lucent IP Touch 4068 Phone) Press the handset volume/mute key (press and hold) -
Page 14: During A Call
During a call Other Answering a second call during a call Making a second call during a call • A second party is trying to call you: 10:30 h old menu main info Paul Paul in conversation Paul Paul is calling in conversation You are on a call with The first call is placed... -
Page 15: Transferring A Call
During a call Hang up on all correspondant (if conference is active): Transferring a call • To transfer your call to another number: transfer After the conference, to leave your two parties talking together: transfer Paul 00:23' ×Conference Transfer You are on a call with Press 'Transfer' Dial the Press to perform... -
Page 16: Parking A Call
During a call • Protection against Barge-in/intrusion: Recover the call on hold from any telephone: Paul in conversation Key associated with 'Communication Enter the number protection' desired the 'incoming call' icon programmed key Parking a call Protection is cancelled when you hang up. You can park a call and retrieve it on another extension: Store a number 3.10... -
Page 17: Meet Me' Conference
'Meet me' conference The 'Meet me' function is used to set up a conference with a maximum of 6 persons: the 'master' of the conference (who has the Other rights for initiating the conference) and the participants (maximum of 5) who meet for the conference. Join a 'Meet me' conference Initiate a 'Meet me' conference Once set-up by the conference master, the participants can join the 'Meet me' conference (5 participants maximum). -
Page 18: Sharing
Sharing Other Receiving supervised call ringing Individual pick-up pers. Main To receive special ringing for calls to another number: You hear a telephone ringing in an office where no-one can answer. If authorized, you can answer the call on your own telephone. •... -
Page 19: Answering Briefly In Place Of The Attendant
Sharing Answering briefly in place of the attendant Calling an internal party on his/her pager Outside calls to the attendant will ring on your telephone and you can answer the call: The number called does not answer and you know that the person called has a pager: your telephone will ring at the paging in progress is displayed same time as the switchboard... -
Page 20: Sending A Written Message To An Internal Party
Sharing Sending a copy of a voice message Sending a written message to an internal party 5.10 5.11 Text Voice Display shows the number Consult of new and old messages Dial the Enter the first letters of Personal code number to be the last name called Sendcopy... -
Page 21: Sending A Recorded Message To A Number/A Distribution List
Sharing Modify the automated attendant welcome message remotely Sending a recorded message to a number/a distribution list 5.12 5.14 This feature enables a user with the appropriate rights to modify the automated attendant night or day-time message. Voice Sendmessage Personal code Voice mail call Number of your Personal code... -
Page 22: Keeping In Touch
Keeping in touch Other Selecting calls to be forwarded When you return, review your recorded messages The light indicates that messages have been received. When a forwarding is applied, you can select the types of call to be forwarded: outside, internal, all. Forward Ext/Int Voice... -
Page 23: Personal Assistant: Reaching You With One Number Only
Keeping in touch Forwarding your calls from the receiving terminal (“Follow me”) Personal assistant: reaching you with one number only You wish to receive your calls in your present location: Use the “Follow me” feature. Settings Assistant Menu Followme» Reach the Select type of 'Menu' page forwarding... -
Page 24: Cancelling All Forwardings
Keeping in touch Cancelling all forwardings Do not disturb 6.11 6.14 You can make your terminal temporarily unavailable for all calls. Cancelforw» Program another type of forwarding, if desired Do not disturb activated 'Cancel all forwarding' programmed key 'DND' programmed Cancelling a specific forwarding 6.12 Callers wishing to contact you will see the 'Do Not Disturb' message displayed on their... -
Page 25: Consulting Written Messages
Keeping in touch • The 27 standard messages are shown below: Call me back 15 Meeting on ___ (*) Message notification Call me back tomorrow 16 Meeting on ___ at _:_ (*) 6.17 Call me back at _:_ (*) 17 Out for a while Call back _____ (*) 18 Absent for the rest of the day A message is left in your mailbox but you are not at your desk. -
Page 26: Managing Your Charges
Managing your charges Other • When the internal party who has taken the call on-hooks, you are called back and can: 1. Read information concerning call (cost, duration, number of units...). Charging your calls directly to business accounts name of internal user and cost of You can charge the cost of your outside calls to business account numbers. -
Page 27: Programming Your Telephone
Programming your telephone Modifying your personal code Other Initializing your voice mailbox Your personal code is used to access your voice mailbox and to lock your telephone. Settings Option Password Enter your personal code, then record Light flashes your name following the voice guide instructions Reach the 'Menu' page... -
Page 28: Adjusting Screen Brightness
Your telephone Adjusting the ringer Select the language of your confirm your rings volume: choice choice Adjusting screen brightness (Alcatel-Lucent IP Touch 4038 Phone/ 4039 Digital Phone) Programming speed dialing (speed dials) keys (Main page) pers. Main 10:30 10:30 Settings Contrast PERS. -
Page 29: Erase A Programmed Key
Programming your telephone • To cancel your reminder request: Erase a programmed key pers. Main Appointment Change Clear Reach the Select the type of 10:30 10:30 PERS. Main Clear 'Menu' page appointment (temporary or permanent) Access the Main Select the key to page using the erase Identifying the terminal you are on... -
Page 30: Configuring The Audio Jack Of Your Telephone
Programming your telephone Installing a Bluetooth® Wireless Technology handset (matching) Configuring the audio jack of your telephone - Alcatel-Lucent IP Touch 4068 Phone 8.14 8.16 By default, the audio jack of your telephone can be used to connect a headset, handsfree kit or loudspeaker. -
Page 31: Use Of The Bluetooth® Handset
Programming your telephone Using a Bluetooth® Wireless Technology headset - Alcatel-Lucent IP Use of the Bluetooth® handset (Alcatel-Lucent IP Touch 4068 Phone) Touch 4068 Phone 8.17 8.19 The Bluetooth® cordless handset permits the user to answer and call with complete freedom within a radius of 10 meter from Refer to the user documentation supplied with the headset. -
Page 32: Acd : Agent Set / Supervisor Station
The agent can change the operating status directly by entering codes (on all sets), by pressing the function keys on the set (Alcatel- Open an agent session (login) - Agent set Lucent IP Touch 4028 Phone/4029 Digital Phone and Alcatel-Lucent IP Touch 4038 Phone/4039 Digital Phone/IP Touch 4068 Phone sets), or using the 'Agent Assistant' agent software on PC (if available). -
Page 33: Agent Set
ACD : Agent set / Supervisor station Agent set - Integrating another group/leaving a group Groups Press the key of the group (1 to 8) to integrate (box empty) and/orpress the key of the group to leave (box full) Close the agent session (logout) - Agent set Logout Main... - Page 34 Annex Character Keyboard Character Keyboard î Ł Writing accented or special characters with the phone keyboard ï ł ”i ð Ń The following table describes all the accented or special characters that you can write from your keyboard. ñ ń The column 'Keyboard' describes the combination of typing keyboard characters to display the desired character.
- Page 35 Declaration of compliance Acoustic shock protection We, Alcatel-Lucent Enterprise, declare that the products covered by this user guide are The acoustic level of the signal generated by the handset earpiece is less than 130 dBspl for compliant with the primary requirements of the Parliament and Council Directive 1999/5/ a transient signal (123 dBspl for Australia) and less than 118 dBspl (rms) for a continuous CE.