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Alcatel-Lucent IP Touch 4028 User Manual

Omnipcx enterprise communication server
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Alcatel-Lucent OmniPCX Enterprise
Communication Server
Alcatel-Lucent IP Touch 4028 Phone
Alcatel-Lucent 4029 Digital Phone



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  Summary of Contents for Alcatel-Lucent IP Touch 4028

  • Page 1 Alcatel-Lucent OmniPCX Enterprise Communication Server Alcatel-Lucent IP Touch 4028 Phone Alcatel-Lucent 4029 Digital Phone...
  • Page 3: User Manual

    User manual Introduction How to use this guide Thank you for choosing a telephone from the Alcatel-Lucent IP Touch 4028 & 4029 Digital Phone range manufactured by Alcatel- Lucent. • • Actions Keypad Your IP Touch 4028 & 4029 Digital Phone terminal has a new ergonomic layout for more effective communication.
  • Page 5: Table Of Contents

    Contents Getting to know your telephone ....... . p. 6 Managing your charges .
  • Page 6: Getting To Know Your Telephone

    Getting to know your telephone Display and display keys Contains several lines and pages providing information on calls and the features accessible via the 10 keys associated with the words on the screen. Forward icon: pressing the key next to this icon allows you to program or change the forward feature. •...
  • Page 7: Description Of The Screens

    Description of the screens Other Main page: contains call line keys (allowing supervision of calls) and programmable call keys. The up-down navigator is used to access all the speed dial keys (apart from those displayed by default). Direct call keys are programmed or Welcome screens modified via the Information key.
  • Page 8: Call Management Screen

    Description of the screens Call management screen Application screen Date Incoming call icon Time and status icon Date Application name Time and status icon Tue 16 jan 2004 Call holding icon Call in progress icon Application screen Incoming call presenta- tion screen.
  • Page 9: Using Your Telephone

    Using your telephone Other Making a call Answering a call Paul is calling Dial the Lift the Number Lift the Handsfree Press the key next to the number for receiver required receiver 'incoming call' icon your call Using the telephone in 'Hands free' mode Terminal idle: Handsfree Number...
  • Page 10: Activating The Loudspeaker During A Call (Receiver Lifted)

    Using your telephone Activating the loudspeaker during a call (receiver lifted) - Speaker Make calls via your programmed call keys pers. Main 10:30 10:30 PERS. Main Helen the loudspeaker key flashes Paul 00:23' You are on a call Activate loudspeaker Access the Select the party you Call the selected party...
  • Page 11: Requesting Automatic Callback If Internal Number Is Busy

    Using your telephone • • To deactivate - Terminal idle: List of last callers: No answer unreplied unreplied The corresponding LED goes out internal calls external calls Reach the 'Menu' page Sending DTMF signals 2.12 Recall Even if your system is not touchtone by default, during a call you sometimes have to send DTMF signals, to a voice server, an automated attendant or a remotely consulted answering machine.
  • Page 12: During A Call

    During a call Other Answering a second call during a call Making a second call during a call • A second party is trying to call you: During a call, you can call a second person (consultation call): 10:30 h old menu main info...
  • Page 13: Transferring A Call

    During a call Talk simultaneously to more than 2 partys Transferring a call • You are in a conference call with 2 partys. To add another party to the conference: To transfer your call to another number: transfer transfer Paul John Paul Call back 00:23...
  • Page 14: Parking A Call

    During a call • • To recover the parked call: Press 'Hold' to recover the call on hold: Park/retrieve call h old To automatically take the parked call, pick up the handset of the parking destination set. Paul Paul 00:23' Custo Services Consultation...
  • Page 15: Adjust Audio Volume

    During a call Adjust audio volume 3.11 During a call, to adjust the volume level of the loudspeaker or receiver: Paul in conversation You are on a call Adjust audio volume with the destination number Signal malicious calls 3.12 This key lets you signal a malicious call. If this call has Malicious an internal source, it is signalled to the system by a special message.
  • Page 16: Sharing

    Sharing Other Answering a night or a general bell Individual pick-up You hear a telephone ringing in an office where no-one can answer. If authorized, you can answer the call on your own telephone. Night service call pickup • If the telephone ringing is in your own pick-up group: When the attendant is absent, outside calls to the attendant are indicated by a general bell.
  • Page 17: Hunt Groups

    Sharing Calling an internal party on his/her pager Hunt groups • Hunt group call: The number called does not answer and you know that the person called has a pager: Certain numbers can form a hunt group and can be called by dialing the group number. Paging number called number called...
  • Page 18: Calling A Party On His/Her Loudspeaker

    Sharing • The 27 standard messages are shown below: Call me back 15 Meeting on ___ (*); Calling a party on his/her loudspeaker Call me back tomorrow 16 Meeting on ___ at _:_ (*) Call me back at _:_ (*) 17 Out for a while Call back _____ (*) 18 Absent for the rest of the day...
  • Page 19: Sending A Recorded Message To A Number/A Distribution List

    Sharing Sending a recorded message to a number/a distribution list 4.10 new voice Send message Personal code Exit Record message End recording Spell name Dial the Dial by name number to be called Send Exit Send message End of broadcast Broadcasting a message on the loudspeakers of a station group 4.11 A message not requiring an answer can be broadcast on the loudspeakers within your broadcast group:...
  • Page 20: Keeping In Touch

    Keeping in touch Other Diverting calls to another number (immediate forwarding) Diverting calls to your pager The number can be your home, cell or mobile, voice message, or an internal extension (attendant, etc.). Radio paging Callers will be able to contact you while you are moving around the company: Immediate forward Do not disturb activated...
  • Page 21: Cancelling All Forwardings

    Keeping in touch Cancelling all forwardings Do not disturb 5.10 Do not disturb On/Off Deactivate Deactivate Program another type of You can make your terminal temporarily unavailable for all calls. forwarding, if desired forward Custo Services Consultation Cancelling a specific forwarding Do not disturb Do not disturb &...
  • Page 22: Consulting Written Messages

    Keeping in touch Consulting written messages 5.12 The light indicates that messages have been received. Display shows name of New text messa Read message number of sender, with date, time and messages received ranking of message Recall Save Next message Call sender of message Record message Next message...
  • Page 23: Managing Your Charges

    Managing your charges Other Charging your calls directly to business accounts You can charge the cost of your outside calls to business account numbers. Custo Services Reach the 'Menu' page Consultation Additional Business accou n services code Number of Number required business account Finding out the cost of an outside call made for an internal user from...
  • Page 24: Programming Your Telephone

    Programming your telephone Other Modify the password for your phone set Initializing your voice mailbox Enter your personal code, then record Custo Password Light flashes your name following the voice guide instructions Reach the 'Menu' page Your personal code is used to access your voice mailbox and to lock your telephone. Apply Old code New code...
  • Page 25: Adjusting The Audio Features

    Programming your telephone Activate/deactivate discreet ring mode: Adjusting the audio features ¤ One beep ¤ Three beeps × One beep × Three beeps before ringing before ringing before ringing before ringing To activate To deactivate Custo Ringing Adjust ringer volume while a call arrives Reach the 'Menu' page Choose the tune:...
  • Page 26: Selecting Language

    Programming your telephone Other possibilities: Selecting language Modify Erase Modify contents Delete Custo Lang of entry displayed Reach the 'Menu' Erase a programmed key page 7.10 Custo Key program Enter your Select the language of your personal code choice Reach the 'Menu' page Program the keys for the Main page or the add-on module pers.
  • Page 27: Identifying The Terminal You Are On

    Programming your telephone • At the programmed time, your telephone rings: Configuring the audio jack of your telephone 7.14 By default, the audio jack of your telephone can be used to connect a headset, handsfree kit or loudspeaker. Custo Plug jack If your calls are forwarded to another terminal, the forwarding is not applied to the reminder call.
  • Page 28: Forward Your Calls To The Associated Number

    Programming your telephone The Tandem configuration Forward your calls to the associated number 7.16 7.18 If you have previously defined an associated number, you can forward your calls to this number. This configuration lets you group two sets under a single call number. Your set is then the main set and the second set, usually a DECT set, is the secondary set.
  • Page 29: Annex

    Annex Character Keyboard Character Keyboard î Ł Writing accented or special characters with the phone keyboard ï ł ”i ð Ń The following table describes all the accented or special characters that you can write from your keyboard. ñ ń The column 'Keyboard' describes the combination of typing keyboard characters to display the desired character.
  • Page 30: Compliance

    For further details about recycling this product, please contact the supplier who sold you the product. Alcatel-Lucent Enterprise, in keeping with its policy of constant product improvement for the customer, reserves the right to modify product specifications without prior notice.

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Ip touch 40294029